flabelus.com

2.8
2.8 Based on 81 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.8

/
5

81 Reviews

5 Star
35%
4 Star
7%
3 Star
2%
2 Star
9%
1 Star
46%

Filtered Reviews

Filter Reviews

Review Time

Heidi Hughes
Complete scam of a company

Ordered a sale pair of shoes. Got contacted by customer service that these were displayed as in stock even though they were sold out. When asked if I can pick a different colour customer service said yes as long as I pay the full price instead of the sale price. When I said that allowing me to pick a different colour at the same price as the sale price would have been the least they could do given they made a mistake I got ghosted. Terrible company

1
Date of experience: Jul 20, 2024
Joelle
Absolutely appalling customer service

Absolutely appalling customer service. The worst interaction with any company ever, they do not care about their customers at all. A week later and many emails--and they bother texting a passive aggressive reply blaming me then saying they still haven't sent my item. They said it's out of stock. Their website says otherwise. I caught them in two easily verifiable lies. The petty indifferent tone of the customer service is more what you expect from a street urchin, not a serious company. I now wonder will my money and/or product be lost. They post this stuff about "females in business" and empowerment ... but treat their female customers worst than any other seller I ever dealt with. A modest seller from China treats you better when you purchase a 3$ item. I predict they'll go out of business and will definitely be escalating to get my money back. They aren't cheap either.

1
Date of experience: Jul 03, 2024

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More