flightcentre.co.uk

4.9
4.9 Based on 902 reviews

...

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Average Rating

4.9

/
5

902 Reviews

5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%

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Review Time

Patrick
Iris is excellent

Iris is excellent - friendly, professional and fast. She understood my requirements immediately and quickly came up with the best options for my trip. Very positive experience.

5
Date of experience: Aug 15, 2024
Gwenda Hughes
Maizie was excellent

Maizie was excellent. She was very proffesional and expertly put together all the necessary information I needed for my flight. She was very helpful and knowledgable while being able to answer my queries thoroughly and quickly. I will be happy to use Flight Centre again based on my experience with Maizie.

5
Date of experience: Aug 14, 2024
NicolasPL15
Very straightforward clear advice

Very straightforward clear advice, suggestions and communications. Will go back again and recommend to friends.

5
Date of experience: Aug 13, 2024
Lara Benson
always efficient and helpful

5
Date of experience: Aug 09, 2024
nessyne85
Mel is friendly polite & extremely…

Mel is friendly polite & extremely efficient. She is helpful & has done everything to ensure our bookings are to our complete satisfaction.

5
Date of experience: Aug 08, 2024
DM25
Our experience of booking our holiday…

Our experience of booking our holiday to Bali was stress free as Rachel Smith was so helpful and knowledgeable as it was our first time going to Bali we were a bit apprehensive as to what to expect but Rachel guided us and gave lots of options and information to help us decide where to visit and which hotel to stay.

5
Date of experience: Aug 06, 2024
Stevie
Flight Centre's refusal to reimburse money for goods not received

I booked to fly Turkish Airlines from South Africa to Scotland. Flight Centre advised me to pay an additional fee to secure an emergency seat for more legroom. This I did and obtained a receipt. I also requested a wheelchair. When checking in, Turkish Airlines claimed they did not receive a request for a wheelchair. They also did not give me the seat I paid for as I was apparently too old to occupy an emergency seat. Flight Centre refuses to reimburse me, although I paid Flight Centre on their poor advice. This has been going on for 2,5 months now.

1
Date of experience: Aug 04, 2024
Sienna
Travel Plan

Caroline arranged our plans to travel to the USA including transfers.Every thing went well and we were mostly pleased with her assistance. Well done and thank you

5
Date of experience: Jul 25, 2024
Maxmaxounet9980
Helped us with itinerary for New Zealand flights.

The Flight Centre have helped us with travel arrangements for a number of years now. FIRSTLY in Brighton and latterly in Horsham. Always very friendly helpful and efficient consultants.Daisy in Horsham has certainly lived up to this .

5
Date of experience: Jul 23, 2024
Chandos Rogers
Nz trip @ Christmas

Scarlett was very helpfull and nothing was too much trouble in guiding us to book flights to nz plus some intetnal flights in the busy christmas season

5
Date of experience: Jul 13, 2024

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