flyaircairo.com

1.3
1.3 Based on 110 reviews

AIRCAIRO was founded in 2003 flying to Saudia, Kuwait, Doha, Amman, Germany, Georgia...

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Average Rating

1.3

/
5

110 Reviews

5 Star
5%
4 Star
2%
3 Star
1%
2 Star
2%
1 Star
90%

Filtered Reviews

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Review Time

J. M. M.
Horrible service and lack of information. Delays all over.

1
Date of experience: Oct 19, 2025
Hamza Mizo
The Online Check in is available but it…

The Online Check in is available but it blocked or does not work

1
Date of experience: Oct 07, 2025
Richárd Szép
A very disappointing airline…

A very disappointing airline experience: the flight was delayed for more than 4 hours with no information provided. There was no ground staff available at the airport to assist passengers, yet everyone seemed eager to ask for tips....

1
Date of experience: Oct 02, 2025
Bert Jurgens
I found the worst carier in the world 'Air Cairo'.

The worst carier in the world award belongs to 'Air Cairo'.I had a 3 years old airbus on my flight and it looked and feeled like 30 years of age. Verry unfriendly staf. And on a flight of 5 hours you only got 20cc of drinking water. Buying a piece of bread brings you back in a piece baked a year or so ago. Firts and last time flying with them.

1
Date of experience: Oct 02, 2025
Alex D. whitediamond
Can't recommend this Airline!!!

Can't recommend this Airline!!!! Customer Service No. in Germany not available, line doesn't exist! Email Customer Service named WeCare (what a joke) zero reaction.Never again Air Cairo!!!!!

1
Date of experience: Sep 27, 2025
Mohamed Khattab
Very very bad company

Very very bad company And very very rude stuff

1
Date of experience: Sep 05, 2025
Ken Kaneki
Avoid this airline!

Avoid this airline! I’m still waiting for my refund. Take a taxi from Hurghada to Cairo, even if it takes 5 hours, it’s better than using this airline and the rude airport and airline staff.

1
Date of experience: Aug 14, 2025
ahmet salah
Extremely Delayed Refund and Poor Communication

I booked a flight with Air Cairo (Flight SM 223 from Hurghada to Amman), which was cancelled by the airline over two months ago.The company officially confirmed that a full refund was approved by their financial department on June 22nd. However, after more than six weeks, I have not received any refund or explanation.I followed up several times via email, but I either received no reply or vague responses with no clear timeline.To make matters worse, every time I post about this issue on their Facebook page, my comments are deleted within minutes. This lack of transparency and customer care is unacceptable.As an international traveler, this experience has left me with a very negative impression. I hope this review encourages the company to take its refund and communication processes more seriously.

1
Date of experience: Aug 05, 2025
Edison Foster
Marsa Matrouh - Košice IAP

I have been flying with different airlines for many years(including low-cost), but Air Cairo is the worst I have ever flown with. The plane was completely dirty, stains from dirt, the planes are not cleaned inside at all, the stewards are inconsiderate, today he crashed his wheelchair into my knee after surgery without apologizing. The staff is characterless, and the landing was horrible, never again Air Cairo!! Not to mention the damaged luggage

1
Date of experience: Jul 09, 2025
MrFana
Took a flight from Turkey to Cairo

Took a flight from Turkey to Cairo. They definitely do not have the safety of passengers at heart. I asked 3 attendants for an extension belt. None responded so I flew without buckling up. Was very scary. They are more occupied with their own conversations. No service, no concern. Flight was delayed for about 1 hour. No apologies, bad attitudes. One attendant was screaming at a customer across the long queue. I've never seen anything like this in my life. Shocking behaviour. Thank God we arrived safely.

1
Date of experience: Jul 08, 2025

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