Review Time
The worst carier in the world award belongs to 'Air Cairo'.I had a 3 years old airbus on my flight and it looked and feeled like 30 years of age. Verry unfriendly staf. And on a flight of 5 hours you only got 20cc of drinking water. Buying a piece of bread brings you back in a piece baked a year or so ago. Firts and last time flying with them.
I booked a flight with Air Cairo (Flight SM 223 from Hurghada to Amman), which was cancelled by the airline over two months ago.The company officially confirmed that a full refund was approved by their financial department on June 22nd. However, after more than six weeks, I have not received any refund or explanation.I followed up several times via email, but I either received no reply or vague responses with no clear timeline.To make matters worse, every time I post about this issue on their Facebook page, my comments are deleted within minutes. This lack of transparency and customer care is unacceptable.As an international traveler, this experience has left me with a very negative impression. I hope this review encourages the company to take its refund and communication processes more seriously.
I have been flying with different airlines for many years(including low-cost), but Air Cairo is the worst I have ever flown with. The plane was completely dirty, stains from dirt, the planes are not cleaned inside at all, the stewards are inconsiderate, today he crashed his wheelchair into my knee after surgery without apologizing. The staff is characterless, and the landing was horrible, never again Air Cairo!! Not to mention the damaged luggage
Took a flight from Turkey to Cairo. They definitely do not have the safety of passengers at heart. I asked 3 attendants for an extension belt. None responded so I flew without buckling up. Was very scary. They are more occupied with their own conversations. No service, no concern. Flight was delayed for about 1 hour. No apologies, bad attitudes. One attendant was screaming at a customer across the long queue. I've never seen anything like this in my life. Shocking behaviour. Thank God we arrived safely.
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AIRCAIRO was founded in 2003 flying to Saudia, Kuwait, Doha, Amman, Germany, Georgia
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