Name: flyingtiger.com
Telephone: 000000000
Rating: 2.4

Alberta Parker Guest

too long to delivery the orders

too long to delivery the orders. I am still waiting and no information shown on the currier tracking number and no info from you as well.I bought online because i had a pleasure experienced last year with only 3 days to get my order.

Date of experience: Mar 22, 2024

Mehitable Barnes Guest

1 year ago

Extremely poor service

I’ve shopped with FTC for years and always really loved their stuff. However, I made an online order which was then cancelled 13 days later after I gave my full address and some of the products I purchased are no longer in stock.They claim to have not been able to process it despite not having my correct delivery address. However I sent them the full address and I have had an order sent to my address before. There was no attempt to rectify this other than free shipping for my next order which I now won’t be placing because of this poor service. I asked to make a complaint and was essentially told I won’t be getting my order. The person who responded was polite and clear though. Whole experience has put me off from buying from FTC in the future, which is really a shame.

Date of experience: Mar 20, 2024

Lorna Guest

1 year ago

Good online customer service

I made a purchase of multiple items for gifts, value was around £40, delivery as stated on the website, 5-7 days. I wanted to return my order, there is no obvious way to do this on the website so I contacted customer services by email. The response took about 24 hours but from there the response rate was very quick and once they understood my request the resolution was very satisfactory and my refund was processed same day,

Date of experience: Mar 20, 2024

Victoria Patterson Guest

1 year ago

The customer service in online support…

The customer service in online support it was great. In less than 24 hours my issue was efficiently resolved. And I also recommend the brand for its variety, quality of products and the affordable prices.

Date of experience: Mar 20, 2024

Sydney Johnson Guest

2 years ago

Love this shop!!

Staff in store are always lovely and friendly, love the range of products. Ordered online and had something break in the post (it was well packaged and protected) and was able to get a refund super easily. Highly recommend.

Date of experience: Mar 05, 2024

ronronoha Guest

2 years ago

Online Service

Great customer service in online support, super quick and efficient to respond.I recommend that if you have any questions, just send them an email and they'll answer them perfectly.

Date of experience: Feb 28, 2024

Elaine Guest

2 years ago

One member of staff can cause a bad impression on the business.

I love this shop. Don't get to visit one as much as I would like. When I say I love it, I mean the products. I would give the products 5. Sadly my experience at Bromley on Tuesday morning didn't make me want to visit again. Male and female in there. Make I can't say nothing about as he wasn't near me. The female by the self service miserable. I don't expect much as I served myself but she paid no attention and no smile. I said by bye and got nothing. Nope, nothing in-fact she may of forgot even customers was even there. She may need to be reminded basic awareness and customer service goes along away.

Date of experience: Feb 27, 2024

Mabel Cooper Guest

2 years ago

Amazing staff

Amazing staff.Tiger Copenhagen Eurovea has an amazing employee, Patrícia. She spreads smiles, has a pleasant effect on people, and I left there with a smile on my face. She made my day. Well thank you!