Review Time
me and my younger sister did a puzzle but we’re missing about 15 pieces,shes very sad.😡 it was a space rocket ship puzzle which she had been looking forward to doing for quite some time. Infact,we got some random double piece instead of one of the fifteen. What the flip,so disappointed,wouldnt shop again.
I contacted Flying Tiger because they would not refund products purchased in Brighton in their Lewisham store, a few days later, even though I had receipts and products unopened and in mint condition. I made a complaint on 11 April, chased it up a month later and have still heard nothing. They say that they will aim to reply within 1-2 days Monday to Friday, well it's been over a month now!! Update - I finally got back to the Brighton store. They were perfectly charming and refunded me immediately, without question and with an apology.Odd the email address didn't work as I got 2 automated acknowledgements!
I live in the UK, and chose to go on the Copenhagen site for a particular item. As it is my first experience I am giving 5 stars for this company based on one order. The friendly online support was matched with a seamless delivery, taking no longer than orders in the UK . The item (a dark wood artist's hand made by Zebra) is better quality than most that I have looked at locally costing marginally over average price which I am pleased I paid for. Will definitely use this particular route again. Thank you
I always loved this shop until I desided to instal membershio card and it didn’t work. There were zero support or in fact workers in shop (Canary Wharf near Elizabeth line) and I just had to leave tge store, as the self chwckout suggested to have assistance from shop.Well, I waited for about 30 minutes constantly scanning shop looking for assistance and it was zero.Sadly, very very bad customer support. Dissapointed.
I love Flying Tiger so much! I always go into Flying Tiger Taunton Store looking for one thing but I always come out with more in a bag. I don’t know whether it’s Danish Magic or The Aesthetic Style but I love it. A Shoutout to the Taunton Store and I also really would like to say well done on the membership app.
Flying Tiger, Arndale Centre, Manchester. I walked into the shop, looking to find out if they sold reading glasses. I was followed by an over zealous Security Guard, who to my amazement (I am 59 years old, travelled the World and never experienced this before) informed Me I was walking the wrong way around the store. I advised that there is no signage to inform customers what is the "correct" direction to walk around the store. He also informed me because I was walking in the opposite direction to everyone else, that I was causing a distraction. I pointed out, there was around 10 people in the store and I was causing no distraction. I've came across this type of behavior when I lived in Dubai, where when people get the tag of "Security" the believe they have the authority to harass and bully people. Come on Flying Tiger, we the customers deserve to shop in comfort in your store, "no need for an Sheep, Ikea like, shopping experience" this will lead to an increase in purchases, resulting in improved revenue and profitability for Flying Tiger
My mum recently bought me the wish pearl necklace as a gift. When I opened it I was shocked to see that the tin that your pearl comes in was already open. The shell was split in two and there wasn't a pearl. The instruction manual had been taken out of its package and on further inspection the pearl was already in the necklace. The pearl looks nothing like in the image and quite frankly is very small. I'm assuming that someone refunded this. If so I am very upset that the shop would put a used item back on the shop floor.Honestly from what I've seen online this looks like a good product and is a very good idea but mine was clearly used. Seems like a sweet thing to do though. I'm going to replace the pearl with another gem like some seaglass or something. :)
Love this store so much. I might have an addiction... costumer service is also on point. Can't wait for the app to become available in Belgium so I can be addicted on a new level... I mean shop more...definitely. I don't have a problem, I can quit whenever...
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We are a Danish brand with stores all over the world. We salute diversity and work tirelessly towards ambitious sustainability targets. We are bold and adventurous and believe in living life to the full. We create modern, seasonal items and contemporary, colourful everyday essentials. With us, a richer life doesn’t cost a fortune.
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