Review Time
I never wrote bad reviews but I have never been satisfied with a product from this company. I recently purchased the milk frother, and I was definitely not expecting anything amazing for £4 from Flying Tiger, however the motor burnt out after ONE use and they would not take it back as it had been “used”?! This thing is not powerful, it should be able to withstand the very little power that it gives out.
Shopping in the Stratford east store this afternoon, I picked up and item that I didn't see the price for...pressed help button on auto till and then experiences a really surely customer assistant who was basically rude and condescending. Won't be returning
I went to this shop in Coventry around 12pm with my mum and 5 year old girl. A manager accused my mother and me of robbery. She asked me to open my bag? I was shocked and i asked her why? And she then said open your bag? I opened it and then asked why she was treating us this way? She said she had my mum and I on CCTV and we had been reported to the police. I immediately asked for her to call the police and that I was not moving out of the store until police came. She can not accuse my mum and I for stealing when we have never ever done anything like this. My little one crying and asking mummy please. I asked her to calm down, and insisted to call police. She said I can ask you to leave now. People around listening all. Never felt this way. Her colleague apologised and saw me shaking and nearly crying and said maybe it was a mistake but the manager stood there looking at us so bad and saying we were reported for robbery. I went to police as soon as I left the shop. Police said they confused us with other people and we had no record of ever doing anything like this and to not worry and put a review online. Definetelyt needs some training on how to treat customers. I want an apology as the way we were treated. Disgusting.
Cheap products but when I bought my granddaughter a hand operated fan in Goya, Madrid it broke on first use. I took it back to exchange it but the lady serving was most unfriendly and said first 'It was OK when it left the shop' (of course it appeared that it was, it had not been used!) and then 'I cannot exchange it if it is not in the original packaging unused'! No sympathy and a refusal to replace, not reimburse, a clearly defective product. A disappointed granddaughter. The worst thing was the very unfriendly attitude of the lady 'serving' us: just awful. I am not going back there again.
as we entered the store we had been in your store in Westfield in Stratford London and as we were looking around the store we were disturbed by one of the members telling us to leave and even being rude to us while we are looking at the products and had never stopped following us as we were in the store and when we bought our stuff she told us to leave aggresivley while we bought our stuff and I hadn't saw her name as the amount of rudeness she had given.
The products are of low quality but there are sometimes things worth looking into. However after my experience in Flying Tiger particularly in Bologna, Italy, I am never stepping foot inside their shops again. The staff was extremely rude and lacked even the minimum respect towards the customer. It might be worth considering the people that you guys hire, because it's unacceptable that there's so many people who have had a similar experience as me and it continues to happen. Would put 0 stars if it were possible.
Their phone accessories are rubbish. I bought a 4 hour phone charger that only works intermittently, and a USB cable that has stopped working, both of these are under a year old. When I bought the charger I was told it had a year’s guarantee so didn’t rush back with it, but when I did take it back the manager denied the one year guarantee and blamed the temporary Christmas staff. His assistant offered to replace the charger, but then the manager stopped her. Sounds like staff training is also rubbish 🤷♀️.
So I bought a bunch of mats and they were damaged. I repeatedly asked for a refund as well as compensation given the fact that I have to now go out and buy them again in an area that I live and they have repeatedly ignored my emails. I posted a review on here and the replier from the organisation on here told me to go to the website and submit a new query but still no response. Given my disabilities on vulnerabilities and the anxiety it's caused me I am absolutely appalled by this behavior. I would not recommend anyone shopping here.
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We are a Danish brand with stores all over the world. We salute diversity and work tirelessly towards ambitious sustainability targets. We are bold and adventurous and believe in living life to the full. We create modern, seasonal items and contemporary, colourful everyday essentials. With us, a richer life doesn’t cost a fortune.
