Review Time
What a mess this is making of my garden. It bounces off the perimeter wire with no sense. It doesn’t monitor what is cut and what is not, it just hopes to cover all the grass areas, but misses about 50%. It over cuts some area and doesn’t cut others. I’ve been trying to live with this for 17 months and it just doesn’t work. My garden is 700sqm, and it just can’t deal with this. Please see pics.
Have to scrape grass off from under the canopy every time it is used This means turning it upside down - definately not designed to turn upside down! Really awkward to carry/ move from one place to another.When the cable is wrapped around the handle for storage the machine becomes top heavy It cuts ok but that's about it.It can very usefully cut grass under plants which have flopped over the edge of the lawn without damaging them Overall, next time, I woud get something on wheels.
Aftercare is appalling, purchased a mower from Amazon and there was no grass box handle upon delivery. Contacted them directly and have provided proof of purchase several times only to be told they can't use my invoice and want an official invoice. What they have is direct from my Amazon account I have nothing else to provide. The item is registered with them but utter jobsworths!
Purchased a flymo easylife robotic mower 2 years ago. Every winter I have put it inside after cleaning and servicing it and each time I have brought it out for the new season it has developed a fault. It is currently away again being repaired under warranty and its June and I have had no use from the unit so far this year. If I could go back I definitely wouldn't buy this unit again and I am fairly confident it will fail again in the near future. Very disappointing and expensive mistake.
UPDATE: Several weeks have passed, it is now the 22nd July, I have chased Flymo and still heard nothing back at allPurchased a hedge trimmer that won't charge so I emailed Flymo. A couple of years ago I bought a cordless mower that was also terrible and the battery failed within a few months. I left a public negative review of the mower and Flymo replied saying that I should have got in touch with them directly to sort it out. So... this time I am getting in touch with them directly and I haven't heard anything since I emailed a week ago. Meanwhile my hedges are becoming triffids. Wish I'd bought a corded trimmer from a different brand.
Warranty turned down on my mower because I opened it up to change a snapped belt, Belts are excluded from the warranty as a service item, How do you change the belt without opening the machine? turns out when I took it apart to change the belt that the fan thing on top of the motor has moved and is rubbing the sides probably caught the belt and self destructed my mower so it's a paperweight and my lawn will only be 1/2 mowerd for my sons birthday, took two emails a week apart to get any response from them
Purchased an EasiGlide 300 mower - first one had to take back as the bolt holding the blade would not budge to put spacers on.Got a replacement - guess what exactly the same!Had to take it to a tyre garage who used a compressor drill (like the ones you see changing F1 cars) to release it.Tried to advise them of this on Facebook but got told to send an e-mail - which I did - got the auto reply - then as at today 6 days later - absolutely nothing.No customer service whatsoever - I have used Flymos for many years but this will be the last one!!
Wheel fell off a brand new mower, looks like the cap on the axle wasn't fit correctly. Sent an email to the one on the warranty paperwork and just got ignored. I will never buys Flymo again. Non existent customer service which is shocking for such a big company.
I bought a Bronze grade mower from Flymo outlet on e bay.Delivered late June 2023, used July, August,September. Cleaned and stored away for Winter in October. First time it was used in April this year the motor burned out. Out of warranty and I am out of pocket. So what seemed like a bargain buy turned out to be an expensive mistake. The company were informed but offered nothing.Beware of refurbished machines.Jim. Huddersfield
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