Review Time
Purchased a Flymo mini trim lawn edge trimmer, it was reasonably cheap and now I know why. Utter pile of crap, cord constantly snaps even whilst cutting thin grass and the part that holds the cord in keeps flying off. Avoid this item.
Wow, what a disappointment. I have grown up with the Flymo brand. I took the leap and spent £800 on a Fly 'Easylife' robot mower. After installation there was a problem with the power adapter (within 12hrs of installation).Like everyone else here, I tried to call the support line - but after two attempts of it ringing for 30 minutes, no-one answered. I have sent them an email too, but yet to get a response. What a huge shame. I shall be returning the unit. The customer care manager needs to go.
I have had a Flymo lawnmower for many years and replaced parts as and when they wore out but this year bought a new one in May. Within 2 weeks the main spinning piece underneath developed a crack. I had registered the warranty so contacted Flymo and asked for a replacement (photos were sent). The response was they had no spares and no date when they would arrive. I have now waited 2 months and no sign of the part. I emailed customer service asking for the part or a replacement machine. No reply. I wrote on their Facebook page and got a response saying they would forward on to CS to sort out. That was 3 days ago and still no reply. So now I am warning everyone, do not consider buying Flymo as they do not hold enough spares and do not respond to customers legitimate warranty claim.
This is another 1star review for Flymo, judging by other reviews they don’t care. I have an extended warranty for my Flymo but 3 protracted phone calls all not answered and two emails again no response. Contrast them with Dyson who I’ve also called today they rang me back took control and ownership of the problem and are sending out a whole new body for my vacuum which is 5 years and out of warranty at no charge. Flymo are very very poor.
I had a flymo easiglide 330 but as the blade has seized I thought I'd buy the easiglide 360 which I think is a upgrade ? Well the only 1 positive about the 360 is folds away neatly. Compared to the 330 there's been a few changes. The basket no handle, the grass rather go outside the box and blow everywhere even up your legs....if I had a choice I'd stick with the 330 easiglide
After assembling the Easi Store 340R Li I bought a year ago I found out the batteries didn't work. They wouldn't charge. I had to disassemble the product and return to Homebase for a replacement as Flymo (husqvarna parent company) didn't carry any spares.The product worked fine last summer but now one of the batteries isn't working and nowhere seems to sell them. Ebay has many that, funnily enough, don't charge. These are for sale to be refurbished.When it works the product is pretty good. But the battery situation means it has to be a strong non-recommendation and go with a company that provides working batteries, replacement batteries or a petrol mower.
Bought Flymo 330 EasiGlide from Homebase and returned 1 hr later. Reasons - even on flat concrete surface the product barely 'hovers' and on a lawn with a very slight incline it just dug in. What grass it managed to remove was 'chewed' not 'cut'. Appreciate the product is limited by physics but this should be made clear in the product details - may be ok on a bowling green (or snooker table). On the plus side, easy to assemble and documentation was clear. Btw, I tried all the different hover settings - essentially plastic disks you need between the blade and the fan (requiring removal of the blade so not that convenient at all). I can also confirm the blade was put on the correct way.
Bought a Flymo Wheeled Lawnmower in May 2021 and the wheel fell off on first use. I needed a small retaining clip to refit the wheel which I tried to get through the supplier. This seemed a simple task but unfortunately with several emails, some phone calls and several promises nothing was forthcoming from Flymo until mid December. A whole mowing season lost. When I required Electric Garden equipment the first name to occur to me was Flymo, but it will be a cold day in hell before I buy Flymo again. Just too big to care and they don't. The majority of reviews are bad and I just wish I had seen them and taken notice before buying
Bought a Speedi-Mo 360VC corded lawnmower from the Flymo Outlet Store. It was a reconditioned mower although it looked unused so was happy especially as it was two thirds the price of a new one.Discovered two pieces missing from the grass box. Phoned Flymo customer services who were extremely helpful and I received a replacement grass box two days later.Can’t vouch for its operation as it’s now autumn. It has a years full guarantee so I’m covered for next years mowing season, if there’s any problems Flymo will be the first to know.
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