flymo.co.uk

1.5
1.5 Based on 108 reviews

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Average Rating

1.5

/
5

108 Reviews

5 Star
6%
4 Star
2%
3 Star
6%
2 Star
6%
1 Star
81%

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Derrick Foster
Recently bought an Easiglide Plus 360v…

Recently bought an Easiglide Plus 360v to replace a very old Flymo, that had functioned well throughout its life .My initial feedback - this new mower is INCREDIBLY NOISY. So much so that I have tested it with a meter and near the blade it reads very nearly 100Db . Husqvarna have not responded to me raising this - but that seems par for the course , if you analyse across all reviews . I’m considering rejecting the mower , but am currently wearing ear-defenders ( shouldn’t be necessary , and is not good for my community / neighbours) . Apart from that , is flimsier that previous product , but seems to cut and collect OK .Not sure what alternative / reliable hovermowers there are ?

2
Date of experience: May 15, 2025
Jerry
Mower

Excellent service . Staff member very helpful and friendly throughout conversation 👍

5
Date of experience: May 15, 2025
Rembrandt Howard
Buy a Flymo at your peril.

Last Saturday I ordered a Flymo from Amazon, which arrived on Sunday. On Monday I assembled it and started to cut my lawn. All was well for around 2 hours, then it stopped working altogether.As it was a warm day I wondered if the mower had a thermal cut out that I couldn't see so I contacted Flymo Customer Services to ask. Their response was unbelievable. They said they could not confirm or deny anything by email and I should return the mower to Amazon. All I asked was if it had a thermal cut out!Clearly Husqvana, who own Flymo, do not provide any form of customer service whatsoever. I would not recommend anyone to purchase one of their products if this is the kind of help they provide. Heaven knows what happens if you try put in a claim on their so called two year warranty.

1
Date of experience: May 13, 2025
Hayley Powell
Machines are unfit and unsafe.

Machines are unfit and unsafe. FHV250 exploded the third time that it was used. It was supposed to be a hover mower, but the motor is not powerful enough to lift up the surprisingly heavy machine. The grass collector is tiny. The power cable is not long enough to extend across even the smallest of lawns. To fold the handle for storage/carriage you need to waste a lot of time unscrewing the central bolts. To adjust the spacers you need a strongman and an industrial wrench to undo the nut.

1
Date of experience: Apr 25, 2025
Jeff P.
Poor customer service

Poor customer service. Still waiting for new mower after warranty claim. Three weeks so far and no one can give me a straight answer as to when I'll get it !!

1
Date of experience: Apr 09, 2025
Darby Cooper
Little annoying when it’s false…

Little annoying when it’s false information Bought a lawnmower today as it’s spring and everything getting over grown I notice on the box it stated the 2 batteries are fully charged when fixing it all together ( definitely need 2 people holding things in ) the batteries wasn’t charged and could off saved me time today knowing it not sure why they would put on a box fully charged batteries when it’s not shocking

3
Date of experience: Apr 08, 2025
Gloria Sanders
I emailed Flymo as it broke after 5…

I emailed Flymo as it broke after 5 months of purchase and only used it twice. Still waiting on reply. What is the point in a warranty if you are met with no correspondence. Highly unprofessional and do not recommend

1
Date of experience: Apr 03, 2025
Total waste of time…

Called customer service almost 2 months ago. I was told the batteries we had were faulty and that’s why they don’t work. A new set would be sent out with 10-14 days. It’s been almost 2 months, no batteries! 6-7 calls in between. All useless staff on the phone. False promises. Avoid flymo

1
Date of experience: Mar 26, 2025
Lyle H.
DO NOT WASTE YOUR MONEY

Purchased a Flymo after previously owning 2 others. It broke after 1 year within its warranty. Contacted customer service & received a replacement which was given without a warranty.This one has since burnt out after 2 uses. Contacted customer services again who offered us 20% off another replacement!Paid for someone to look at repairing the Flymo, who informed us that he has had this happen numerous times.The parts are now inferior & poorly made. Grass gets inside the cooling mechanism & inside the motor which causes this issue. What a total waste of money & would never recommend or buy again!

1
Date of experience: Mar 01, 2025
BenPhil4927
Flymo EasiGlide 360 Hover Collect Lawn…

Flymo EasiGlide 360 Hover Collect Lawn Mower - 1800W Motor, 36cm Cutting Width, 26 Litre Grass Box, Folds Flat, 10m Cable Length, Orange and Grey.Absolute Zero star product. Fell to pieces after just over 2 years or 1 year of actual use. This product demonstrates the compete fall from grace of the Flymo brand. I read the reviews and thought it can't be that bad having owned previous Flymo mowers for over 35 years BUT no they were correct. Flawed design on nearly every point, it is obvious they don't test the products in the real world and now made from thin, flimsy cheap plastics. Contacted Flymo customer service, yep they are as bad as the Trust Pilot reviews etc say. Avoid answering the questions you ask and say its out of warranty, no spare parts available so buy a new one!! I provided pictures showing them the flat lawn that it has to cut and how could that cause the failure as shown in the pictures but they simply fobbed me off. I will provide the email responses if required.Never again Flymo will you take a penny from me, keep doing what you are doing and do not be surprised at the demise of Flymo once customers take their hard earned money to better brands!

1
Date of experience: Dec 23, 2024

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