Review Time
FMG Norwich were superb. Courtesy car was delivered the day after my accident and was freshly detailed before it was delivered. The office were very good at updating me of the situation and kept me informed of any problems that came up during the work. Work was carried out to an extremely high standard and my car was freshly detailed before I picked up. If you’re unfortunate enough to be involved in an accident I definitely would recommend FMG Norwich to carry out the repair work.
Very professional and very courteous throughout. FMG advised me throughout the whole process, delivery and pickup was all based around my needs without any hassle. The workmanship on the vehicle was first class - would very much recommend
Waited a week after sending off the online form with no answer. Popped to their garage in Cardiff and have been told they only do insurance repairs contrary to their website which states they repair all vehicles! False advertising.
From the start to finish of my vehicle being booked in for repair at the Redruth branch and being returned to me, everything went really well. My vehicle had been damaged whilst being MOT'd at Allen motors in Porthleven (they denied causing the damage despite ringing me and telling me they had damaged my car) so I was naturally untrusting of garages after my experience with those muppets.Whilst my vehicle took slightly longer to repair than originally agreed, FMG updated me regularly and loaned me a nearly new Corsa so the wait was fine.The driver who collected and dropped off my car, Sean was really nice and efficient. And I spoke to Sophie in the office on several occasions and she always did what she said and communicated to me any issues or delays. When my car was due to be dropped off I couldn't make it home and Sean arranged to meet me at my work,Very impressed and would recommend FMG.I hope there is no issue with my excess payment being returned.
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FMG is the UK’s leading independent outsourcer of fleet incident management and specialist recovery services to the fleet, leasing and insurance marketplace.
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