Name: fubo.tv
Telephone: 000000000
Rating: 3.2

Raleigh Rogers Guest

2 years ago

reset

everything is good, thanks

Date of experience: Sep 22, 2023

Leopold Parker Guest

2 years ago

Speedy Response

The representative was courteous and professional. She took the time to look into my account to give me the the correct information.

Date of experience: Sep 22, 2023

MastervichoXD47 Guest

2 years ago

Don’t EVER get Fubo!

Don’t EVER get Fubo!! I signed up for a free trial and cancelled my subscription before the trial ended. For some reason, my card got charged almost $100 and when I checked my subscription, it was active. I tried to dispute this with the company, as it was suspicious that I was charged AFTER cancelling. I was stonewalled by customer service, and asked to speak with someone else. I was told I would receive a call from management, and never did. I then tried to dispute this with my credit card company, and of course Fubo disputed this with them and claimed I owed the money, but would not get on the phone with me to explain why my subscription was still active after I cancelled. HORRIBLE company.

Date of experience: Sep 22, 2023

Chelsea Taylor Guest

2 years ago

Account charged before end of trial period!

I was on a seven day trial and got charged $287 before the trial ended!!I have spent a lot of time trying to get it cancelled and refunded. Trial began 09/16 and billed on the 22nd.

Date of experience: Sep 21, 2023

Gaylord Anderson Guest

2 years ago

Armando was very helpful and got my…

Armando was very helpful and got my problem solved. I am really excited to cut the cord and move to Fubo!

Date of experience: Sep 21, 2023

Evan Ross Guest

2 years ago

Israel Lemus thank you for your awesome…

Israel Lemus thank you for your awesome customer service skills , thank you for taking time to find the answer to my question . keep up the awesome customer service skills.

Date of experience: Sep 20, 2023

Ebony Johnson Guest

2 years ago

I feel taken

Ordered so I can watch my Buckeyes uninterrupted, no problem with the streaming. My complaint, instead of the $24 trial fee, $481.27 was deducted from my credit card. When I called, was told I have the deluxe package for 3 months, 3 months?????? That's more than my electric bill!! Give me the price up front and let me decide what's best for me, don't hook and crook your way. Disappointed

Date of experience: Sep 17, 2023

Karrie Coleman Guest

2 years ago

Melanie was very professional and…

Melanie was very professional and helpful with my issue.

Date of experience: Sep 10, 2023

DIETO123 Guest

2 years ago

I was billed for service that I did not…

I was billed for service that I did not want. I thought 30 day trial but he said day trial. My fault. Most companies will email you when time is running out. They did not. He was very understanding, patient and business like.

Date of experience: Sep 10, 2023

Ariana Smith Guest

2 years ago

very happy

I texted with Silvia for support on my account. She was very helpful and very polite and kind. She was speedy in her replies and taking care of my account business. Thank you & great job Silvia