Review Time
I am a Newbe and therefore it was my first purchase. I have low and so far not always the best experience with webshops from Italy. 5 Stars because Giglio offers an overall professionell experience starting with the webshop up to the product delivered. Thanks
The customer service team at Giglio is tremendous. Specifically Paola on chat and Antonio on phone. They both answered my questions every day as I am an impatient SOB and Antonio even took the time to respond to me in a way that really showed empathy and patience. Sometimes when you order products from companies in another country such as Giglio, there can be delays in shipping. But as long as you have these two at the helm in customer service, I believe they will help drive revenue because a company and their brand is a reflection of their employees. Thank you Antonio..I really appreciate you and your patience.
This website is a SCAM!!! The advertised 70% discount lured me in, but unfortunately, the experience has been disappointing.I contacted customer service regarding incorrect prices, as advised I need to sent pictures of the prices and they would adjust it, but my request for a price adjustment has been consistently ignored. Additionally, my order, placed three weeks ago, has not been dispatched. They take your money, advertice with wrong prices and will not sent you any item.
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