gogreentaxisltd.co.uk

2.2
2.2 Based on 141 reviews

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Average Rating

2.2

/
5

141 Reviews

5 Star
28%
4 Star
1%
3 Star
1%
2 Star
4%
1 Star
66%

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Nicola Thomas
Taxi cancellation with 30 minutes notice

Having booked taxis to take a group to a dinner at an Oxford College 2 weeks before the date needed I received a call to tell me that the traffic was at a standstill and the taxis would be an hour late. Totally unacceptable 30mins before our pick up time. We had to make alternative arrangements to get to our dinner. The return journey was provided as promised with a polite driver. A quick check on Google maps did not show Oxford at a standstill and as we got to the dinner on time proved Oxford not to be at a standstill.

2
Date of experience: Sep 13, 2025
Debra Revell
Excellent service

We called go green after being given a very expensive quote for a short journey. Go green were great half the price , good hybrid cars. We were picked up exactly on time and collected later again at the correct time.mSev our driver was a lovely man friendly and knowledgable about the area . Would recommend .

5
Date of experience: Aug 26, 2025
Marie Ellis
Avoid - unreliable…

Booked taxi’s to Henley from Reading and back for Saturday and Sunday - they left my friend and I stranded in Henley at 1:30 in the morning - I called them and they just said sorry we haven’t got the capacity - so I cancelled the other 2 jobs I had booked with them and I’ll never use them again.

1
Date of experience: Aug 16, 2025
david baird
Avoid!

Avoid!! absolute rip off, use uber every day of the week. £26 from farmers dog to Burford!!

1
Date of experience: Aug 16, 2025
Teresa Cook
most horrible taxi company, do not use!!!!

All I can say is that it's a very lousy taxi company, the worst service I have ever had in Didcot. Every encounter was bad, poor service, mean drivers, dirty cars and over-inflated trips. I wont ever use again

1
Date of experience: Jul 29, 2025
GrizzlyEthan91
Good company

I always book with this company in Abingdon Oxfordshire, very nice cars ,I don't bother with the other companies anymore.Go Green is cheaper and better.

5
Date of experience: Jul 26, 2025
NB47
Terrible experience

Ive had a terrible experience with this company . I booked a taxi for my son giving the correct postcode and location. After drop off we realised they had dropped him at the wrong place ( the telephone representative had submitted a different postcode from the one I gave him ) .The representative at first admitted it was a mistake but wanted to charge another£ 18 to pick him up and take him to the right place . When I said it was unfair, he said he was going to cancel it and put the phone down . So my son was basically left in the middle of nowhere and lost .Now they are refusing to give a refund and trying to shift the blame to me and my son .

1
Date of experience: Jul 21, 2025
RJ67
Unprofessional - Go Green Taxi

Worst taxi service I’ve ever had. I made a booking at 12 o’clock this afternoon for 14:30 collection…at 2 o’clock No driver been assigned… I called the office and asked why had no driver assigned to my schedule booking. I was informed driver just finished a local drop and will be at meeting point at 14:30. 14:30 No driver arrives. Called office to ask where my driver was. Oh they have just scheduled a Driver and he’s 15 minutes away. What’s the point of scheduling a particular collection time if your can’t provide the service.Absolutely useless, completely unprofessional..second time this has happened in a month.. but don’t worry UBER is growing quickly in Oxford since there launch. Will Become a lot more harder to control market, and justify your overpriced service. Please Stay away from this joke company.

1
Date of experience: Jul 18, 2025
Noah_Da_5naf_Fan
Absolutely appalling service

Absolutely appalling service – avoid at all costs!We booked Go Green Taxis earlier in the week for a wedding, making it clear that timing was critical. Initially, they provided a quote which I accepted, and I even received a booking confirmation with the agreed price and details. However, because I was booking multiple taxis, they cancelled the original to combine them — and then increased the price in the revised quote, denying they ever gave the original figure, despite my having clear confirmation in writing.On the day, with full knowledge that this was for a wedding and punctuality was non-negotiable, I received a text saying the taxi would be 25 minutes late. Half an hour after that, I had to call, only to be told they were now sending a different driver who would be another 15 minutes. At that point, we had no choice but to drive ourselves to the wedding, incredibly stressed and now running late.I called to complain and was met with unbelievably rude behaviour — the operator swore at me and hung up the phone.This was one of the most unprofessional, dishonest, and downright disrespectful experiences I’ve ever had with a taxi service. Do not trust them with anything important. I will never use Go Green Taxis again — and I strongly recommend others don’t either.

1
Date of experience: Jul 11, 2025
Andrew Johnson
Absolutely awful waited 45 mins for it…

Absolutely awful waited 45 mins for it at 8 a clock this morning shit show and a rip off from headington to Abingdon will not be using again told the driver to his face looked gormless!

1
Date of experience: Jul 10, 2025

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