Name: group1auto.co.uk
Telephone: 000000000
Rating: 3.7

Addison Harris Guest

Outstanding sales performance at Southend VW

The sales performance at Southend VW was superb, especially the handover process. The staff worked diligently on my behalf, and if the service department matches this level of performance in the future, I'll be very impressed.

Date of experience: Nov 29, 2025

TS Guest

3 months ago

Thrilled with my new white 3 series...

I just purchased a stunning white 3 series and I couldn't be happier. Thanks to the straightforward assistance I received, I would highly recommend this service to anyone looking to buy a car. Five stars!

Date of experience: Nov 29, 2025

Minnie Barnes Guest

3 months ago

Great service at Volkswagen Aylesford

I went in for a service due to a recall and received excellent assistance from the staff. The technician did a great job, and I appreciate the quick turnaround. I will continue to be a loyal customer!

Date of experience: Nov 28, 2025

Colin Guest

3 months ago

User-friendly app.

The app is fairly easy to use.

Date of experience: Nov 28, 2025

lol972 Guest

3 months ago

Consistently disappointing customer service

Once again, the service has been very disappointing. I called for assistance but received no callback. This dealership has consistently let me down, and I regret that it is my nearest option.

Date of experience: Nov 28, 2025

Matt Reed Guest

3 months ago

Heartfelt thanks to the representative

I sincerely thank the representative for their exceptional service. They were knowledgeable, attentive, and very helpful in resolving my issues. If you're looking for a good value lease and excellent support, I highly recommend this representative.

Date of experience: Nov 28, 2025

Rodney Long Guest

3 months ago

Unsatisfactory vehicle valuation

While we were pleased with the oil and filter service, we were disappointed with the vehicle valuation provided on the same day. It was significantly lower than the current market value, and we feel that we deserved a fairer assessment. We have always appreciated the professional service in the past, but this experience has left us quite dissatisfied.

Date of experience: Nov 28, 2025

Wilbur Sanders Guest

3 months ago

Sales team that truly cares about clients...

The sales team is professional and knows how to take care of their clients.

Date of experience: Nov 28, 2025

Melissa Evans Guest

3 months ago

Poor aftercare and communication

My experience started off really well, it has been post-sale which has not been great. I’ve submitted 2 complaints and not heard back from either, despite it being over the recommended time advised and they are not complex complaints. I haven’t even received communication to tell me when I can expect an update. Poor communication. (Lowestoft branch)