haventreebank.com

3.8
3.8 Based on 121 reviews

Haventree Bank is setting a new benchmark in today’s Alternative Lending space. We specialize in offering mortgage solutions for borrowers who do not satisfy the underwriting criteria of other mortgage lenders. If you are in business for yourself, have br...

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Average Rating

3.8

/
5

121 Reviews

5 Star
61%
4 Star
7%
3 Star
4%
2 Star
6%
1 Star
21%

Filtered Reviews

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Review Time

Ashton Rogers
Everyone one I dealt with was very…

Everyone one I dealt with was very helpful

5
Date of experience: Nov 02, 2023
Gage
Black list this lender immediately

Any positive reviews for this bank do not understand what ethical treatment by a financial lender is.They are so far removed from any sort of value to the customer who pays their salary. They dishonour written legal contracts and face zero accountability by even their new admin. FernStay away, I don’t know how they ever became a Canadian bank.

1
Date of experience: Nov 01, 2023
phrax2210
Once loyal

I've been with Haventree through multiple renewals, I have recommended them in the past, but, I'm not sure I'll stay for much longer. I renewed with a ridiculous interest rate that tacked on an additional $900/month to my mortgage. I am a Nurse and single mom, have paid every payment, never used a deferral and have chosen to stay loyal over the last 4 years. Beware, the loyalty only goes one way, I am now at risk of not being able to afford to keep the roof over my childrens' heads. They DO NOT NEED to charge these astronomical amounts. Ultimately, it is my own fault for not shopping around, I wrongfully assumed loyalty had advantages.

3
Date of experience: Oct 31, 2023
Aleana Wilson
Danica Ramos

Danica RamosAccount Manager, Retention Is one of the worst person she never replies back after numerous of emails sent to her and phone calls.I hope this gets to someone higher up so I could discuss what I went through her.

1
Date of experience: Oct 22, 2023
superfreestyler49
They're very good and great

5
Date of experience: Oct 16, 2023
Narcissa Adams
made the renewal process painless and…

made the renewal process painless and stress freebut ended up not such a great dealwould not recommend ....stick with a real bank you know and trust

1
Date of experience: Oct 15, 2023
Carol Wilson
If i could put no stars i would

If i could put no stars i would. Awful experience and ongoing for 3 months.

1
Date of experience: Oct 13, 2023
Mavis Price
client friendly

personal and helpful with questions

5
Date of experience: Oct 10, 2023
Dwingler40
Very bad experience with the huge…

Very bad experience with the huge increase of interest rate!!!!

1
Date of experience: Oct 07, 2023
communication was prompt

communication was prompt, information I asked for was given honestly and freely, efficient and friendly service

5
Date of experience: Oct 04, 2023

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Business Details

  • Haventree Bank is setting a new benchmark in today’s Alternative Lending space. We specialize in offering mortgage solutions for borrowers who do not satisfy the underwriting criteria of other mortgage lenders. If you are in business for yourself, have bruised credit or new to Canada, we can help!

    Haventree Bank is a private Canadian Schedule 1 bank specializing in alternative residential mortgage programs and insured GIC deposits. We help hardworking Canadians from coast-to-coast achieve homeownership by offering flexible mortgage solutions. Our insured GIC deposits offer competitive rates and are available through a variety of wealth management platforms.

    We are federally regulated by the Office of Superintendent of Financial Institutions (OSFI) and are members of Canada Deposit Insurance Corporation, Canadian Bankers Association, Payments Canada and Registered Deposit Brokers Association.See more

  • email communications@haventreebank.com
  • call 18552720051
  • language https://www.haventreebank.com

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