haventreebank.com

3.8
3.8 Based on 121 reviews

Haventree Bank is setting a new benchmark in today’s Alternative Lending space. We specialize in offering mortgage solutions for borrowers who do not satisfy the underwriting criteria of other mortgage lenders. If you are in business for yourself, have br...

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Average Rating

3.8

/
5

121 Reviews

5 Star
61%
4 Star
7%
3 Star
4%
2 Star
6%
1 Star
21%

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Review Time

Lisa Nash
Mortgage Renewals

My communication with mortgage renewals went smoothly and all my questions were answered in a friendly and professional manner. I was given the best interest rate possible and hope that this will continue.

5
Date of experience: Feb 09, 2026
yasse hanna
REVIEW FOR Haventree bank customer services

i have good experience with haventree bank form day one since i open my Mortgage with them but today when me and my notary ask for closing the Mortgage they was very helpful and they help me and my notary a lot even we will leave the bank and i thanks theme a lot septically the Bilingual Mortgage Servicing Specialist Charlie Akabassi

5
Date of experience: Jan 29, 2026
Marian Balatbat
This is our fourth renewal with…

This is our fourth renewal with Haventree, and unfortunately we don’t feel that our loyalty or long term relationship has been meaningfully recognized in the rates being offered.Our mortgage payment remains extremely high, and we were hoping there would be more consideration given, or at least clearer support in helping us secure a better rate or alternative solution.During our second year, we were advised not to worry, as B lender rates, particularly with Haventree, were expected to be reasonably close to prime lender rates. We relied on that guidance in good faith. However, that has not been the case, and the gap remains significant.At this point, we are simply looking for transparency, advocacy, and support in finding the best possible option for our situation, whether that is an improved rate or guidance toward a more suitable lender.

2
Date of experience: Jan 28, 2026
Carmel C
Very satisfied and Its all clear well…

Very satisfied and Its all clear well explained .

5
Date of experience: Jan 27, 2026
Namita Kapoor
Exceptional customer service

The lady was very polite professional and helpful My request was promptly accepted and taken care ofNo waiting no over explaining no frustration It went so smoothly that I am pleasantly surprised Great experience

5
Date of experience: Jan 27, 2026
Craig Lemiski
Vicky's help was very quick

Vicky's help was very quick. She was clear in her letter and willing to answer any questions promptly. Haventree is lucky to have customer "first" minded people. Thank you Vicky

5
Date of experience: Jan 20, 2026
Manda West
Spoke with Doralie today in regards to…

Spoke with Doralie today in regards to pushing my mortgage payment day and she was nothing but professional and very helpful. Great speaking with a love person who is able to problem solve quickly and efficiently. Great service

5
Date of experience: Jan 14, 2026
Vicky understood exactly what I was looking for

Vicky understood exactly what I was asked for, very few questions were asked, no clarification was required and I received what I was looking for within a few minutes of commitment.

5
Date of experience: Dec 24, 2025
Candace Caron-Lennan
Excellent care and consideration

I appreciate being reached out to early, and provided timely and professional service.

5
Date of experience: Dec 19, 2025
David Bent
Very professional

Very professional . So few companies treat you with respect instead of just a number these days . I appreciate the more laid back conversation putting me at ease

5
Date of experience: Dec 19, 2025

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Business Details

  • Haventree Bank is setting a new benchmark in today’s Alternative Lending space. We specialize in offering mortgage solutions for borrowers who do not satisfy the underwriting criteria of other mortgage lenders. If you are in business for yourself, have bruised credit or new to Canada, we can help!

    Haventree Bank is a private Canadian Schedule 1 bank specializing in alternative residential mortgage programs and insured GIC deposits. We help hardworking Canadians from coast-to-coast achieve homeownership by offering flexible mortgage solutions. Our insured GIC deposits offer competitive rates and are available through a variety of wealth management platforms.

    We are federally regulated by the Office of Superintendent of Financial Institutions (OSFI) and are members of Canada Deposit Insurance Corporation, Canadian Bankers Association, Payments Canada and Registered Deposit Brokers Association.See more

  • email communications@haventreebank.com
  • call 18552720051
  • language https://www.haventreebank.com

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