heidihealth.com.au

4.1
4.1 Based on 200 reviews

Heidi is building an AI Care Partner, with a mission to double the world’s healthcare capacity by supporting every stage of care delivery. In addition to its popular AI scribe, Heidi has introduced Evidence – giving clinicians access to trusted medical re...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

200 Reviews

5 Star
65%
4 Star
12%
3 Star
6%
2 Star
4%
1 Star
13%

Filtered Reviews

Filter Reviews

Review Time

Mateo Lindberg
Easy to use

Easy to use. Makes great notes

5
Date of experience: May 16, 2024
Moses
Outstanding accuracy

As a mental health therapist I have been pleasantly surprised at the accuracy of Heidi. It is PHIPPA compliant. Super easy to use and actually scarily very accurate. It will change our industry for sure.

5
Date of experience: May 16, 2024
Elouche
Amazing Scribe Software!

This is second AL medical scribe software I am using and I must say I love this one way more than the first one.Even free version of it is so good that I don't need to edit much.It saves a lot of my time!I am pleased I found this one!

5
Date of experience: May 16, 2024
DwBiLouLeFou37
Really great

Really great. Time saving +++ ease of use +++ templates to use. Would highly recommend

5
Date of experience: May 16, 2024
Bella Brown
Converted after 1 day!

I never thought I had a need for AI transcription as I can type adequately during consults. However after trialling it during 1 busy GP clinic day I am sold! It has revolutionised my workflow, and improved my patient interactions by eliminating the need for me to be typing during a consult. I am less fatigued at the end of the day using Heidi. The accuracy and functionality is amazing. It will enable me to see more patients, with better quality clinical notes.

5
Date of experience: May 16, 2024
Ryder W.
It has saved me at least an hour of not…

It has saved me at least an hour of not more all up for my documentation. It is highly intuitive if used at its full capacity I.e using custom templates. Awesome product!

5
Date of experience: May 16, 2024
MonsTersCatx
I like Heidi for keeping a…

I like Heidi for keeping a comprehensive record of the consultation. Not a huge fan of the letter writing/summary feature as it adds medical recommendations that were not part of the consult and tends to mash the recommendations together rather than laying them out in a clear fashion that the patient can follow.

3
Date of experience: May 16, 2024
Refrosquis10
I enjoy using the service

I enjoy using the service, and the notes are great, however I don't believe that it is something that I can afford both monthly or yearly as I am just starting my private practice. But it is a good service and I got a free month to try

3
Date of experience: May 16, 2024
Estelle Sanders
Thank goodness there is a software…

Thank goodness there is a software product that works!!!I am a Wound Care Nurse. I have been struggling with charting for my entire career (that's 33 yrs!!). Even dictating onto my word doc on my phone was challenging. The edits were even longer. I was introduced to Heidi health by a colleague. She swore that it would help me. She knew of my pain with charting. My student nudged me all weekend as she was being my scribe. She showed me that it was not difficult. I was tight for time this past week as needed to get this Initial Wound Evaluation done. I did not have time to write out the eval and edit it my traditional way. I pulled up the site, signed up for Heidi. I dictated my visit. I stopped the recording to check what the program was writing. I resumed the dictation. I changed the type of document I needed. Although I still needed to edit the content, it was far better than anything I would have come up with. I am now a believer!!! I will finally be able to submit my superbills to Medicare in much better timing and my life just became a bit less stressful. Thank you to the creator of this amazing transcription program. You have given a gift to those with "Charting" as their Achilles Heel.

5
Date of experience: May 15, 2024
Joshua Wright
I have been looking for a program just…

I have been looking for a program just like this and am so happy that I found Heidi. It's a free program but you can upgrade to more features if you like and it saves me a ton of time and mental energy in writing notes after my therapy sessions. I am telling my colleagues to try this for themselves! I love that it's free and it's accurate. There are some mild mistakes that I correct before pasting into my notes but it's OK. It still saves me from having to type while I'm in session with the patient.

5
Date of experience: May 15, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Heidi is building an AI Care Partner, with a mission to double the world’s healthcare capacity by supporting every stage of care delivery. In addition to its popular AI scribe, Heidi has introduced Evidence – giving clinicians access to trusted medical research to support clinical decision at the point of care – and Comms, a calls function that enables healthcare teams to coordinate patient communications. Together, these capabilities support various aspects of the clinical workflow, enabling clinicians to focus on providing quality patient care.

    Heidi supports more than 2.5 million consults each week in 110 languages from 190 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, Phoenix Court's growth fund - Latitude, Possible Ventures, and Archangel. Heidi adheres to international standards including the NHS, HIPAA, GDPR, and Australian Privacy Principles, and has obtained enterprise-grade security certifications such as SOC2 and ISO27001.See more

  • email support@heidihealth.com
  • language https://www.heidihealth.com.au

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More