hilo.com

3.6
3.6 Based on 1.2K reviews

Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed. Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights f...

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Average Rating

3.6

/
5

1.2K Reviews

5 Star
43%
4 Star
17%
3 Star
14%
2 Star
7%
1 Star
19%

Filtered Reviews

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Review Time

Martin
Doom loop

Doom loop. Trying to contact support to ask question but dumb bot keeps going around in loop not giving a contact form. Why is this company hiding, will return item if no contact can be made.

1
Date of experience: Nov 25, 2025
Michael
Slow but got there

It took me awhile to get going as I am useless with instructions and couldn't find any help on YouTube. In the end I followed the app and it couldn't have been easier.

5
Date of experience: Nov 22, 2025
Peter Middlemiss
So close to the real measurements every time

I've been lucky having the Hilo/Aktiia band since they were first launched. After having high blood pressure problems my Hilo has been a brilliant collecting my readings for my doctor. So close to the real measurements every time. Had such good service from the support team, they are so helpful and sorted with a replacement when I had faulty charger. Thanks Guys!

5
Date of experience: Nov 21, 2025
Snowman
Great personal customer service! defective bracelet replaced in few days

Personalized (no bot) customer service helped to solve my problem with the product. As I am suffering high pressure and my doctor receive my reports being convinced about Hilo accuracy, it would be a pity to discontinue the use of the product. Excellent service as I received the replacement in few days

5
Date of experience: Nov 21, 2025
customerMark Hill
Very easy to order arrived quickly

5
Date of experience: Nov 21, 2025
l bratton
All good so far and easy to set up

All good so far and easy to set up

5
Date of experience: Nov 19, 2025
Lindsay (Rolle)
Rapid delivery + Easy set up and go

Rapid delivery. Easy set up and go. Convenient. Reputation is good. My doctor approves and is interested to receive my reports.

5
Date of experience: Nov 17, 2025
Fergal OShea
The device is comfortable to wear

The device is comfortable to wear all the time (it was a concern of mine). The delivery was delivered well packed. The instruction book is tiny - but available on line and the guidance is excellent. The website said delivery in 5 - 7 days but it took longer so I got a bit concerned.

4
Date of experience: Nov 17, 2025
An annoyed user
Calibration cuffs measurements do match…

Calibration cuffs measurements do match doctor's office in either the machine they use or when personally done by the doctor himself. Off by up to 30 points on systolic, and 15 on diastolic. This device is worthless. I have lost 20 pounds since I bought it so the cuff fits just fine ( their claim was it was too tight to read correctly) and it STILL reads incorrectly. This product is a SCAM. Preying on people with high blood pressure who are desperate to get it under control. Sad.

1
Date of experience: Nov 17, 2025
David Thomas
Problems immediately resolved

Problems immediately resolved. Now on my second Aktia device, this one being water resistant. The device corresponds with BP cuff measurements and allows me to adjust lifestyle to improve BP

5
Date of experience: Nov 16, 2025

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Business Details

  • Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.

    Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more

  • email https://support.aktiia.com/en/support/home
  • language https://hilo.com

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