hilo.com

3.6
3.6 Based on 1.2K reviews

Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed. Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights f...

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Average Rating

3.6

/
5

1.2K Reviews

5 Star
43%
4 Star
17%
3 Star
14%
2 Star
7%
1 Star
19%

Filtered Reviews

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Review Time

Mr Flanagan
Great product and great customer service

Been a customer for nearly 2 years, it is a fantastic product and even more important, superb customer service which is what you want when things go wrong, very impressed with the way my band was replaced, five star service..

5
Date of experience: Oct 02, 2025
Beryl Byrne
it took me a long time to set up and…

it took me a long time to set up and calibrate but it stopped working after one day so now have to start again. I am not young a pensioner and spent a lot of money for not much help at all. I cant find what is wrong or the problem and there is noperson I can ask

2
Date of experience: Oct 01, 2025
Brian Peirce
Excellent Customer Service

My Aktiia blood pressure product became faulty after nearly 2 years of daily use. The customer service team at Aktiia were so friendly, prompt and professional in resolving my problem in agreeing a replacement product following an exchange of emails. Many thanks to both Klaudia and Katarina.

5
Date of experience: Sep 29, 2025
Daniel Coulson
So far so good

So far so good, band is super stylish, easy to set up , super quick delivery, easy to work and navigate app , only had it on for 2 days so far so will continue to see how things go

5
Date of experience: Sep 27, 2025
Ken Priestman
very responsive customer service reps.

very responsive customer service reps.very easy to set up and start using.

5
Date of experience: Sep 26, 2025
Alistair Green
Good communication from order to…

Good communication from order to delivery.

4
Date of experience: Sep 23, 2025
Janpeter Bekkering
Quick response

Quick response, very proactive, all with solving the problem asap in mind !!!

5
Date of experience: Sep 23, 2025
nicola wouda
Overall very good

Overall very good, complimentsOrder processing very good, delivery was quick, the bracelet up&running in minutes. My compliments, well done. Lookimg forward to seeing thenresults, expectations are high :-)

4
Date of experience: Sep 22, 2025
Yvonne
The Hilo/Aktiia bracelet has become an…

The Hilo/Aktiia bracelet has become an important feature in my everyday life, in keeping track of my blood pressure levels

4
Date of experience: Sep 15, 2025
Alessandro Arbitrio
The Hilo Band stop to work

The Hilo Band was working fine for 4 months, then suddenly stopped syncing with my Oppo Find X8 Pro. I followed the instructions to unpair and pair it again, but nothing worked. For the past 3 days, I have been uninstalling/reinstalling the app, rebooting the phone, clearing the cache, etc. I contacted support, but it appears they are using bots with nonsensical responses to reply to customer problems! I am completely dissatisfied.

2
Date of experience: Sep 15, 2025

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Business Details

  • Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.

    Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more

  • email https://support.aktiia.com/en/support/home
  • language https://hilo.com

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