Review Time
The order arrived on time and there was plenty of protective packaging around these Hotel Chocolat chocolates. I've ordered from the company before and have never been disappointed, they are so efficient that I have had no need to contact their customer services
The chocolates I ordered for my wife's birthday will be superb. I know that because Hotel Chocolat products always are ! Delivery was super-quick too. However I have a gripe about how my order was delivered. Amazon left it outside my front door in the hot sun despite the fact that the porch was unlocked. The package could easily have lain outside for hours ( or been stolen ) as the delivery person didn't even bother to ring the bell to alert me. Didn't HC use Royal Mail in the past ? They always leave parcels in the porch so I don't see why Amazon can't do the same. I've noticed that some other HC customers are making the same complaint. Please raise this with Amazon as sloppy delivery spoils an otherwise excellent buying experience.
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Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.
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