Review Time
Always side with the bookies!!! They believe bookies lies during disputes, and also agree with the bookies ridiculously unfair and unreasonable terms and conditions.This company is useless and is just a front for the bookies themselves.Total corruption!
Complete waste of time for me. Always rule with the bookies if they can. Stat bets such as Shots on target and tackles etc are not looked at properly as IBAS always state they rule with the bookies. They just refer to terms saying settled on opta stats. It does not matter in the slightest if these are incorrectly logged stats by opta. Clear evidence, including video footage, live commentary’s etc are not considered. Basically pointless if you are unhappy with the settlement of a bet. IBAS take months to sort a reply too.
I had an issue with skybet last September over a bet.As skybet would not pay up I took my complaint to IBAS last october (2020) initially they were helpful and said they usually take about 6 weeks to adjudicate on bookmakers complaints. I heard nothing for 3 monthes so I contacted them and they said covid19 was slowing there response times up.I waited a further 6 weeks without response and then e mailed them and they said they would have a decision within 4 weeks. Another 6 weeks passed and still no response with a decision. By then 6 monthes had passed and it was the end of april without any resolution. I have e mailed them 4 times since the beginning of May and not once has any of my e mails been answered. This is outrageous as they are meant to be an arbitor between punters and bookmakers!Beware with IBAS as it is just another arm of bookmakers protecting there money and they do not care about punters and there complaints.
IBAS is very biased towards the gambling companies no matter what the case as they get paid from them that's how they are still aroundthis is a clear breach of the gambling consumer rights and i will be getting the government to look into this, Ladbrokes also breached it back in 2019 as their terms and conditions are very unfairly weighted against the consumer which ibas used in their defense to fight against my case which resulted in me losing and no outcome apart from me making a loss for no reason, I will also be bringing this up in my meeting in 3 weeks with the head of the government gambling commission, I will also be having them look into the corruption in IBAS, I hope 1 year from now the reviews will take a opposite direction for the good and everyone will be happy but it all depends on the next three weeks i guess
IBAS, are paid for by the bookmakers, they will always pay out in favour of the bookmaker. I had a scenerio where they advised as some of the payments were third party they should be refunded (it was about £30) they did not know i have a previous case with the SAME critera (but the amount was near £1200) and off course they went in favour of the bookmaker for that one...can you imagine a court where THE SAME CASE has a different outcome!!! They are corrupt.
I have contacted several press agencies with the response i got today from Jim Cremin,as he has clearly stated that Ibas will not ever help me!! They rule as they feel,its no big secret they are "not on the customers side". Look at reviews,if IBAS were genuinely helping people,and were genuinely the good guys,why are your reviews so low?? Sadly,the entire gaming industry in the uk is up there with the most corrupt in the world. Sad timesDear Mr Radford We have received another submission from you, but you have already been informed (as attached above) that we are no longer prepared to accept your disputes. Yours sincerely Jim CreminSubmission Assessorlogo_onwhiteSo there you go......flat out refuse to help me,a scammed member of the public,so basically gambling sites are fully aware this is how ibas operate,so you are held to ransom and are utterly powerless. Utter morons
Sadly I am an honest punter and after a large win on a straightforward horse racing accumulator bet I did daily for years was ruled dishonest - strangely I’d been deemed honest with the company in question and never had a problem for years until a big win. They then had me through hoops despite sending many many documents including applying for a new passport being sent proving I was they refused to pay. Sent to IBAS who ruled had to prove documentation to them, all already done and after months am back to square one. No chance of pay out on this bet. clearly don’t care about an honest punter just gone round in a full circle. Many thanks.
Just drop the I from your nameYou're not independent at all. I'd love to see what percentage you rule in favour of the punter And the people replying via email have a real chip on their shoulders and are rude. I suggest they either retire /find another job or change their attitude. Who Do they think they are??Acting all morally superior when they reply to you.
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The Independent Betting Adjudication Service, founded in 1998, is a third party organisation that settles disputes between gambling establishments registered with IBAS and their customers in the United Kingdom.
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