ie.webuy.com

4.1
4.1 Based on 1.7K reviews

CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers. With a free...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

1.7K Reviews

5 Star
66%
4 Star
9%
3 Star
4%
2 Star
4%
1 Star
16%

Filtered Reviews

Filter Reviews

Review Time

Kai Colgan
Good quality

Bought a 3ds game, came in great condition and runs perfectly. No complains. Delivered on time and good tracking information

5
Date of experience: Nov 14, 2025
Jason
Staff were very helpful and attentive,A…

Staff were very helpful and attentive,A friendly and good service would recommend

5
Date of experience: Nov 14, 2025
Mr Alan Walsh
Got all games promptly and in good…

Got all games promptly and in good condition

5
Date of experience: Nov 14, 2025
Christopher
I received nest thermostat ok

I received nest thermostat ok, but without the heatlink there is no way of operating the boiler. Can you supply a matching heatlink

1
Date of experience: Nov 14, 2025
Niamh
Shrikant was really really helpful and…

Shrikant was really really helpful and very good at explaining the CEX process, made my experience very good!

5
Date of experience: Nov 13, 2025
KARLO TISLJAREC
Poor service

I have bought a ps4 game, and when i got home they gave me a correct cover, but the disc inside was a completely different game. When i returned to the store again to replace it, they said that they don't have that game in the store at all. That should not happen in the first place at all as they obviously didn't check the cover of the game with the disc they were giving away.And why was that game posted on the website ,as in stock in Portlaoise store in the first place, because it wasn't there.

1
Date of experience: Nov 13, 2025
David
Ordered a boxset

Ordered a boxset. Went to the shop to collect it. It wasn’t ready. Staff told me I had to wait for an email to tell me when it was ready for collection. Meaning going back again. Total waste of time. Surely there is a way to streamline this for in shop collections.

2
Date of experience: Nov 13, 2025
Duncan Gathimba
Prompt response.

5
Date of experience: Nov 13, 2025
paul mccarter
Pros and cons to CEX

In general useful service I use a lot but in my last few orders I received incorrect items or items missing parts and although they are refunded etc it’s not a quick process. Currently awaiting refund for an order that was cancelled for not being in stock. Waiting to be refunded for this for past 4 days. In general a good concept which I will use again but could do with streamlining customer service a bit.

3
Date of experience: Nov 13, 2025
Fast delivery

Fast delivery

5
Date of experience: Nov 13, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers.

    With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity.

    To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/supportSee more

  • email CeX/WeBuy via this link webuy.com/support
  • language https://ie.webuy.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More