Review Time
The products was as described on the website. The postage cost was reasonable and the delivery time was within the timeframe indicated. Overall appearance and performance of the phone is excellent. I particularly like the fact that the product comes with a 5 year warrenty. The majority of competitor organisations provide a 1 year warrenty on similar second hand phones.
Super easy to do business with CEX not my first and certainly not the last. BUT I bought an item consider tier A but it had some missing items inside and the charger was not even the original. Usually tier A has all original stuff in the box but this time it didn't come with all as expected. EDIT: I put my review expecting nothing. But CEX reached out directly to me to help me with this situation. They not only read and understood the issue but they found the charger that was missing for my device and sent it to me, it just arrived today. So I am changing my rate to 5 stars based on experience not just this time but all the other times I have bought stuff from them (online or in-store) they are amazing and a cheaper way to get good technology.
I had an issue with an item i purchased, you sttod over the warranty offered me a credit. - i feel that was an appropriate response - since the issue only manifested itself after 6 months. Your staff were courteous.Thank you. I hope to be back with some additional business in the near future. RgdsDes
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CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers.
With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity.
To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/supportSee more
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