Review Time
Fraud Co, My order placed on Nov, in their website it was mentioned shipping date 9 days now over a month, they extending the shipping date, don't know if I will get the item at all, I see now so many have complained about it Facebook and other forums. My bad did not look into it.
This is a completely fraudulent company of cheaters and liars. They are a plague. I placed the order (Order #INSF335652133) on November 11 and there is no sign of the order. They keep giving you false promises and the best part is that they have a random Guwahati address against my order. I am nowhere from Guwahati. Just to think that if they did ship, they would have shipped it to the wrong address!! Total Frauds!!
Dear Team, This mail is regarding my order #INSF341572133 which was placed on 24th November 2020. I was promised that the order will be shipped in 10 days. This was supposed to be arriving before my wedding on 11th December. The order is wedding gift from my parents. I trusted the brand and ordered. It’s been almost a month and I still haven’t received my order. Your team is just promising me false dates. I am TIRED OF FOLLOWING UP WITH YOUR TEAM ON CALLS AND WHATSAPP. This wedding gift was supposed to be given to me BEFORE MY WEDDING AS PER MY FAMILY’S TRADITIONS. This was mentioned everytime I had a word with your team. I must say, you guys are really thick skinned! I have read your reviews on Facebook and I should have read them before placing an order and trusting your brand. Your service is absolutely RIDICULOUS! Your team is saying they cannot cancel the order. Neither you’re fulfilling nor you’re cancelling! THIS IS SO FRUSTRATING! I NEED AN URGENT UPDATE ON MY ORDER else I am going to take up the case legally in consumer court for fraud.
Refrain for buying from insaraf. They are frauds. They keep delaying the order. My order is already delayed by 1 month. I dont know whether i will ever receive my order or not. They will always have a template explanation. I never buy anything from online without reading the reviews. But i made the mistake this time. Their website was nice and i got trapped. I blame my self now for buying from these cheaters. Please refrain from buying for them.
Have ordered a king bed on 7th Oct 2020, but haven't yet received it as of 1st Dec 2020. They are just cheating everyone with fake shipping times and not giving any option to cancel order for refunds. Never trust the company.
I ordered the bed with 2 side tables for my parents bedroom, keeping in the mind the existing color scheme and mattress size we have. Sadly, wrong polish finish was delivered to our home on Monday Nov 9th. The driver argued continuously with my mother that the paper work says it’s the same color that we ordered and his job is to only deliver. If we have further questions we should contact the company. And here is where the fun begins. The only way to get any word from this company is via a support email address which haven’t responded to my emails since Monday, other than acknowledging that my complaint has been received and I’ll hear back in 2 days. A week later no follow up. Now it has been 20days issue still not resolved.We reached out to the local store, where my parents went to check the color of the finish, before I placed the online order. Of course, the person keep on arguing that he has nothing to do with the order and they are just a display location and we should email support team for help. The online customer service chat recommended to email support team as well.With Rs. 40,000 spent on a product that I didn’t order I’m not sure what is taking this company so long to replace the furniture with the correct color. Also to note that the bed is 2” longer than the size listed on the website, which doesn’t allow us to use the mattress we already have. So, not only did I get incorrect color I’m stuck with incorrect size as well. I would recommend not to waste your money with this company. I fully heartedly wanted to support local “made in India” brand but alas this is where I feel hopeless and cheated. I loved their designs and would have definitely ordered more stuff if our initial experience was positive but now I can’t trust them.
I ordered 3 products worth 80k on the 9th of September and till date ie. 25th Nov, they have not been delivered. Numerous calls and mails have resulted only in delayed timelines. Multiple dates have been given after several reminders. Not once has anyone bothered to call or inform in almost 2.5 months. Everytime I have called, a date of next week has been provided. They dont have anyone to address the complaints, no one is bothered about the plight of the customers. Whatever positive reviews one may find on the net, they are fake.Never even think of ordering through them.
Claim your business profile now and gain access to all features and respond to customer reviews.
Saraf Furniture is an online furniture store for Indian homes and offices. Company sells exclusive solid sheesham wood furniture online at right prices. Pay a visit at www.insaraf.com to buy solid wood beds, solid wood dining, wooden sofa sets and many more.
easthealing.com
britishk9academy.com
yanibest.com
amazon.ie
colesfuneraldirectors.co.uk
athenagames.com
davidsw.com
fr.shop-orchestra.com
funnyuglychristmassweater.com
gardenhomesdirect.co.uk
