Review Time
I ordered a dress online and it came out so disappointingly big for me although it was size S . I tried everything to get it send back on the same hour it arrived. They started asking me to take measurements of the dress and send them Photos as if am a Tailor. Aren’t they supposed to know their own measurements sizes . It’s really ridiculous. DONT GO FOR IT !. Bad service. You can’t get refund.
I bought a homgeek chopper and received a completely different brand. It clearly shows it’s from china but you should not promote a brand on your website when you actually sell your own brands! I bought this product just because I have used homgeek before and I wanted to replace my broken one. I wouldn’t have bought a no brand chopper.
Not delivered. The company has not delivered to date even though delivery was scheduled for 22-26August days ago. I cannot log in to the app and have no way of tracking. I do notbeven know how to start getting a refund and will probably have to go through credit card provider...
I have bought a head massager from this website. After receiving it, I am not entirely satisfied and returned the product to the address provided by the customer service. They have asked for several photos to see the items are inside the package and etc. However after the item was delivered back to them, they keep finding new excuses asking for additional photos showing the product is in the package and the shipping address is indicated as in the return label. I have already shipped the item back, how do I get all these information now??? They kept using such requests to refuse return. It has been 3 months already since I shipped the item back. I am very frustrated with their services and my experience shopping with them. I hope no body else ever experience the same problem as me and no one shops ever on this website again!!! Thanks for replying. But no, that is not acceptable! As the shipping tracking number has been provided to you and it clearly shows the item was delivered to the shipping address as you indicated. Plus, I have already sent to you the photos you required before requesting for the return. I don't understand what is the issue here. The item was in its original condition and returned to the address as you instructed, what other proof you still need?????
Im absolutely done!!! they keep ignoring my request of return and keep asking me to go to support chat which doesn't even reply!!! like I want my money back and i want to return the clothes because it didn't meet my expectation it was suppose to be someone's gift but now im getting ignored because i want my money and im getting no help!!!. I JUST WANT IT BACK BECAUSE IT RUINED MY SURPRISE DAY AND NOW THEY ARE JUST IGNORING! AND AS SOON AS IT WILL BE 14 DAYS THEY WILL SAY OHH ITS NOW PAST THE DAYS YOU WONT GET MONEY BACK.
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