josephjamesfurnitureoutlet.com

4.7
4.7 Based on 201 reviews

We are not a typical furniture store. In fact, we do virtually everything differently. We receive and process clearance stock from traditional retailers. Retailers send us clearance stock for many reasons. We receive photography samples, end-of-line stock...

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Average Rating

4.7

/
5

201 Reviews

5 Star
92%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
6%

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Review Time

MS M LEWIS
Excellent customer service with helpful…

Excellent customer service with helpful guidance on products.

5
Date of experience: Feb 25, 2026
Jan Gerrard
Excellent service from Paul at the St Helens shop

Excellent service from Paul at the St Helens shop. He was very knowledgeable & helpful, no pressure at any time. We bought a lovely suite & can't wait for delivery. Good price.

5
Date of experience: Feb 24, 2026
Sam O'Brien
Shaun made the whole experience so…

Shaun made the whole experience so easy, amazing service and took away all stress after weeks of looking! Would 100% recommend

5
Date of experience: Feb 22, 2026
Chris Gilligan
Great shop

Helpful & friendly staff. Great products at great prices, available for quick delivery.

5
Date of experience: Feb 21, 2026
Tom Lovatt
Excellent service and great selection

Excellent service and very helpful staff. Especially Sarah L who went above and beyond in helping us find our ideal sofa.

5
Date of experience: Feb 21, 2026
Michael
The TK Maxx for sofas!

We came in to find a new sofa, we wre unsure what we wanted but Sarah L was fantastic! Helped pick us out what we wanted. Joseph James definitely 5*! Highly recommend!

5
Date of experience: Feb 21, 2026
Sarah Burgess
Visited the Stockport store and was…

Visited the Stockport store and was helped by Sarah L who was very helpful and answered all questions. She was knowledgeable about the furniture my mum had chosen and very informative about delivery and other services available ie removal of existing furniture. Would highly recommend

5
Date of experience: Feb 20, 2026
Michelle Brain
Amazing service by Sarah R was really…

Amazing service by Sarah R was really kind and helpful throughout.I was so happy with her that I brought my parents and they have bought 1 too.Keep the good work up

5
Date of experience: Feb 19, 2026
stuart parker
after an mix up with our sofas…

after an mix up with our sofas contacted customer services a lovely lady called pam dealt with us she sorted out our problem professionaly was lovely to speak to she had our new sofas delivered speedily absolute fantastic service and i must say pam is a valuable asset to joseph james or indeed any company :)

4
Date of experience: Feb 15, 2026
elena iliciuc
Thank you from the bottom of my heart…

Thank you from the bottom of my heart for your prompt service! The order arrived much faster than I expected, and the chairs are of exceptional quality – beautiful, carefully crafted, and exactly what I was hoping for. Your passion and professionalism truly shine through. I will definitely be coming back with great pleasure!”🤝

5
Date of experience: Feb 13, 2026

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Business Details

  • We are not a typical furniture store. In fact, we do virtually everything differently. We receive and process clearance stock from traditional retailers. Retailers send us clearance stock for many reasons. We receive photography samples, end-of-line stock, cancelled orders, customer returns and ex-display pieces. This stock is sorted, quality checked, photographed and uploaded to our website.

    As our name suggests, we were founded in 2019 by Joseph and James. After leaving school at 18, they launched the company from a dilapidated basement unit in a Stockport mill with just 5 sofas.

    The popularity of their discounted branded sofas and rapid delivery model facilitated strong growth. Joseph and James have always sought to do things differently from the incumbent outlets. This began by being the first furniture outlet to host a website which showed their live stock and was available to be ordered immediately by customers. Joseph and James don't wish to be just another furniture outlet, they want to be the biggest furniture outlet. They want to have a nationwide presence of large showrooms which offer a unique furniture shopping experience.See more

  • email customerservice@josephjamesfurnitureoutlet.com
  • call 07399438386
  • language https://www.josephjamesfurnitureoutlet.com

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