joyor-escooter.com

4.3
4.3 Based on 132 reviews

Welcome to the world of JOYOR electric scooters, the best immersive experience you'll ever have! A well-known brand that has emerged in the last few years, JOYOR is known for its innovative design, reliability and performance. We bring you European and Am...

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Average Rating

4.3

/
5

132 Reviews

5 Star
70%
4 Star
14%
3 Star
4%
2 Star
4%
1 Star
8%

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Review Time

Kevin
Completely disappointing – poor quality and unreliable service

Unfortunately, my experience with this company has been entirely negative. Shortly after purchasing my e-scooter, several defects became apparent:Almost every screw shows signs of condensationThe rear wheel is defective – no visible damage on the outside, yet the wheel suspension is already bent.Multiple parts of the scooter have come loose or were apparently never properly installed in the first place.The actual range is far below what was advertised.Even worse is the so-called “insured” service: despite a paid repair order and a contractually guaranteed insurance for damage, theft, and loss, my scooter was returned incomplete, not fully repaired, and with additional defects.The seller has ignored all repair and service obligations stated in their own terms and conditions – in my view, this borders on fraudulent behavior.Conclusion: Poor product quality, unreliable customer service, and no trust in their warranty or repair services. I strongly advise against purchasing from this company.

1
Date of experience: Oct 21, 2025
Alexey Firman
Best escooter for this price

5
Date of experience: Oct 21, 2025
თეა კაკაურიძე
I got joyor s10-s-z in one week and I…

I got joyor s10-s-z in one week and I have driven it for 200km without any problem. I just love this scooters quality and performance

5
Date of experience: Oct 09, 2025
Maria CPDM
Steering damper kit shipped with missing parts and tools ORDER JP2319

ORDER JP2319Unfortunately, I have to report this situation because I had a bad experience with this brand, or rather with this Joyor Prime store.I purchased a steering damper kit that should have come complete, but unfortunately, they only sent part of the kit, which makes it completely useless and serves no purpose.I also noticed that the inner packaging that protects the kit was no longer new, giving the impression that it had already been used, which was probably the case, and they sent a reused package with the missing parts.It is very embarrassing and makes me completely unsure about trusting this JoyorPrime shop when it provides such poor service, which should have been of excellent quality.Unfortunately, it is proving to be a terrible experience.Let's see how this Joyor brand resolves the situation for me.I have already been harmed.I WOULD LIKE TO INFORM THAT JOYOR ALREADY RESOLVED MY COMPLAINT AND SENT ME THERE APOLOGIES FOR THE INCONVENIENCE CAUSED TO ME.I ALSO WOULD LIKE TO INFORM THAT I WAS VERY WELL TREATED AND MY COMPLAINT WAS VERY WELL CONDACTED.THANK YOU VERY MUCH.

1
Date of experience: Oct 03, 2025
Nuno Simoes
Excelent scooter

Excelent scooter, i highly recommend. Everything ok, i will buy another one for my girlfriend.

5
Date of experience: Oct 03, 2025
Alessandro Pucci
great scooter I'm very satisfied

5
Date of experience: Sep 26, 2025
Christian Lüdecke
Missing Item replaced

Hello :)There was a screw missing,and the customer Service did not hesitate to send me an replacement.This is how servivce should be !I recommend

5
Date of experience: Sep 18, 2025
Ammar Zawahri
Very great fast support and very helpful

5
Date of experience: Sep 12, 2025
Client
Joyor T10 scooter ordered and received…

Joyor T10 scooter ordered and received quickly, very well packaged and well protected. Easy assembly, instructions in all languages. Tested the same evening after full charge, a real pleasure. Very good quality scooter.

5
Date of experience: Aug 27, 2025
Noeleen
Customer services with Joyor so far has…

Customer services with Joyor so far has been excellent, speedy and friendly.The ordering process was simple. Great service. Thanks.

4
Date of experience: Aug 19, 2025

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Business Details

  • Welcome to the world of JOYOR electric scooters, the best immersive experience you'll ever have! A well-known brand that has emerged in the last few years, JOYOR is known for its innovative design, reliability and performance. We bring you European and American trends to revitalize your mobility.

  • email support@joyor-escooter.com
  • language https://www.joyor-escooter.com

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