Review Time
This is a complete scam. The video advertised for this product shows an item that almost comes up to your knees with clear glass and a really pretty "flame". The actual item is 6" tall with super cloudy "plastic glass" and does not show a pretty flame at all. I also purchased buy 1 get 1 free for $69 and only 1 came in the mail. When I contacted Kaliqo they wanted me to return the item to China which would have cost me $32. I told them it was false advertisement, a scam and they didn't even send both and the product wasn't worth $5 and they wanted me to ship it back for $32? We went round and round and they refused to issue a full refund without sending the item back, so I disputed the charge with my credit card and when my credit card reached out to Kaliqo, they finally refunded the full amount. Stay clear.
This company is a scam! I ordered what I thought were beautiful large outdoor lanterns with glass based on their advertising and pictures, and instead I received cheap plastic small lanterns that fit in the palm of my hand. I let them know and told them they were falsely advertising and I got some BS excuse about why the pictures look different than what I got. The process of trying to get a refund is atrocious. It is over 3 months and still no refund even though I returned the items promptly and per their instructions. I get the same BS excuse email when I contact them that says my refund is inn process and thank you for my patience. By the way, they make you pay for return shipping and there is no return label that they provide. NEVER buy anything from this company!
I ordered the solar lamp bundle near the end of August. I received a confirmation with a link to track the package, except the link was broken. I'm mid-september I inquired about the status of my shipment and was told I'd receive it in the coming days. Again, I received a confirmation with a broken track package link. After a few days I requested my money back and was told that once shipped the company couldn't refund payment until the product was delivered. For the past 6 weeks I've tried communicating with Kaliqo and received the regular status: the product was shipped and they're tracking the package, but there's never an update or solution. I will never buy from this company again and will let others know my experience. The long and short of it: DO NOT BUY FROM THIS COMPANY!!
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