kapten-son.com

3.9
3.9 Based on 401 reviews

Unsere Produkte sind stylish, gut durchdacht designed und glaubwürdig. Sie sind mehr als reine Objekte, sie sind die passenden Begleiter für jedes Abenteuer. Dem Global Citizen gewidmet, möchte Kapten & Son die Leidenschaft für das Abenteuer wecken – geme...

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Average Rating

3.9

/
5

401 Reviews

5 Star
62%
4 Star
7%
3 Star
5%
2 Star
5%
1 Star
20%

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Orion Taylor
I ordered a piece to my bag

I ordered a piece to my bag. Fast delivery and kind customer service

5
Date of experience: Jul 16, 2025
DavidRabanedo20
I’m not sure how many stars to give

I’m not sure how many stars to give. I’ve had my products for a few weeks only so I’m still trying them out. What I can say: Customer care: Super quick to respond and very efficient into fixing my shipping issue. 10/10. Shipping was fast (within a week), no issues there!Helsinki Pro backpackThe pros: It seems to be made out of really good quality materials. I have another roll top backpack made of a similar material (10€) from a low cost store. Compared to this one (only comparison I can make), the outer material seems to be of better quality and it’s softer. The structure of the backpack is quite sturdy and seems quite resistant. It has a lot of very convenient pockets which also seem to be built out of long lasting materials. Good quality zippers too. It’s a gorgeous design. Looking to see how it holds in the long run.The cons: It’s a bit bulky and heavy when carrying and handling around. Really my biggest and only issue so far is that the shoulder straps are not built ergonomically at all. The backpack lies on the outer part of the shoulders making it heavy to carry and easy to slip off. A 20 minute walk felt quite long with the Halsinki Pro backpack filled at 70% capacity. My 10€ backpack feels much more ergonomic when carrying, which is a shame. For reference, it’s been tested on male and female built of 1.69 - 1.72 cm.Trevi sandstone pouchPros: Very cute and soft. Lovely look. Has a lot of handy dandy little compartments inside and outside. Cons: Don’t really have any. The zipper feels a little iffy but I’m sure it’s just me and it will hold just fine ;). So all in all, lovely products and aesthetic. Good quality. Just a shame the ergonomics of the backpack weren’t studied better ….Thank you Kapten and Son

3
Date of experience: Jul 16, 2025
Aileen A.
Shipment horrible, product good

It was a birthday gift and it took too long to arrive, 14 days… But as a product I believe that is a good one :) sadly they don’t pack the backpacks on fabric bags, but more like recycled plastic ones…

3
Date of experience: Jul 16, 2025
Susanna Coleman
Great quality

Great quality, fast door to door delivery, excellent product!

5
Date of experience: Jul 14, 2025
Jonah Powell
Amazing!

The bag is beautiful and there are so many compartments!!! It is very light and comfortable to use. I’m extremely happy with this purchase!

4
Date of experience: Jul 13, 2025
Kendrick Barnes
Highly recommended!

I was truly impressed by both the product and the packaging — everything exceeded my expectations. The bag I purchased is beautifully designed, with plenty of space and well-thought-out separate pockets. The materials feel very durable and of high quality, and the overall craftsmanship shows great attention to detail. Highly recommended!

5
Date of experience: Jul 08, 2025
Elliot Kelly
Great support team, great service

I had a problem with my backpack zipper and wanted to fix it. The service team was super friendly and resolved my issue super fast.

5
Date of experience: Jul 03, 2025
Belinda W.
Lindby bag is deceivingly small

Bought the Lindby bag in sage green. Very aesthetic and pretty, matches well with the work aesthetic. Down side: it looks big, but the shape is so wide and impractical I can barely fit a laptop, packed lunch and water bottle in my daily work bag. If I wanted to pack anything extra that day I needed to bring a second tote with me. The zipper struggles to do up if you have anything stacked in the upper part of the bag. I personally wouldn’t reccomend this bag to anyone as it just looks deceiving how little you can fit. I used to have the standard longchamp bag for work and it carried more than this. Btw my laptop is 14” and it is just barely too big for the bag.

3
Date of experience: Jul 01, 2025
Brian Wilson
Awful service

Their website says delivery takes 3–5 days, that’s been and gone, and I’m still waiting. I messaged them on Instagram and got told the bag hasn’t even been dispatched yet, but might go out in the next 48 hours. After that, they’ve got no idea how long delivery will take. Bit of a joke really.

1
Date of experience: Jul 01, 2025
Krista Cooper
Customer service ignoring me after raising faulty product

Ordered the tote backpack, which I absolutely love all the features to it. Sadly, faulty item that needs fixing or replaced. Customer service responded once but has since ghosted me which is such a shame. Not a trustworthy company.

1
Date of experience: Jun 25, 2025

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Business Details

  • Unsere Produkte sind stylish, gut durchdacht designed und glaubwürdig. Sie sind mehr als reine Objekte, sie sind die passenden Begleiter für jedes Abenteuer. Dem Global Citizen gewidmet, möchte Kapten & Son die Leidenschaft für das Abenteuer wecken – gemeinsam mit unseren Kaptens bahnen wir uns den Weg durch den Großstadtdschungel und entdecken mit ihnen das Ende der Welt.See more

  • language https://www.kapten-son.com

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