khanums.co

4.3
4.3 Based on 101 reviews

Khanum’s is a proud British Bangladeshi brand, founded with the purpose of creating timeless, investment pieces while challenging the culture of throwaway fashion. We design beautifully constructed garments to be worn for a lifetime - favouring classic t...

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Average Rating

4.3

/
5

101 Reviews

5 Star
82%
4 Star
0%
3 Star
1%
2 Star
1%
1 Star
16%

Filtered Reviews

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Review Time

Don Johnson
Happy customer

Excellent customer service, quick delivery and great quality dresses! I will purchase from Khanum again

5
Date of experience: May 08, 2025
DylKo
My dress was absolutely stunning and…

My dress was absolutely stunning and amazing quality, the best dress i’ve ever worn! Couldn’t recommend enough

5
Date of experience: Feb 27, 2025
Susan
Amazing Quality and Customer Care

Both the quality of their products and customer care team are phenomenal! The dress was absolutely gorgeous and beautiful packaged. I also was in touch in with Melanie and she was very supportive and addressed all my concerns in a timely manner. Thank you all for your support and I wish you all the best!

5
Date of experience: Jan 23, 2025
Ingrid Kelly
The most exceptional dress I've ever…

The most exceptional dress I've ever purchased. I have wanted to own a piece from Khanums since I first laid my eyes on it and the day finally came... It did not disappoint! The quality is next level and it was delivered within 3 days of ordering (of which one was a Sunday). It is definitely a piece that will stay in my wardrobe forever.

5
Date of experience: Jan 20, 2025
Jaime Clark
Great Customer service

Great customer service ,i made an error with my birthday order and the customers service team solved the issue within a few hours . God bless the team

5
Date of experience: Jan 17, 2025
HH23
helpful customer service

helpful customer service I ordered my dress at the very last minute for a holiday I am taking. I contacted the customer service team, and they confirmed it would come in time and sent out my purchases very quickly for me to have. Great experience talking with them and would recommend.

5
Date of experience: Jan 16, 2025
Odette Anderson
Top tier Customer Service

Been wanting to get an outfit from Khanum’s for a while now and finally treated myself! Also one of the best customer services I have encountered yet, Melanie was great and was just on top of things and was so quick to respond. I can’t wait to get my outfit soon and thank you again Melanie 😊

5
Date of experience: Jan 13, 2025
Moira Carter
Stunning product, excellent service.

Asked Rokeya, founder of KHANUMS for some sizing advice via IG DM and she responded so promptly.With that, I placed my order and received it within days. Opening the package felt like I was opening a parcel from a top luxury brand. The packaging was immaculate and the attention to detail so beautiful.The dress I ordered was so much heavier than anticipated, and the quality of the product is incredible. Double lined, beautifully made and a stunning product in general - I’m so excited to wear it.I’ll now definitely be a repeat customer - this was the perfect parcel to welcome in the new year!

5
Date of experience: Jan 06, 2025
Wilf Baker
Amazing Service and beautiful dress

I am beyond satisfied and happy with both the exceptional service I received and the stunning dress. A heartfelt thank you to Khanum for your incredible service and the beautiful pieces you’ve shared with us. As a hijabi, it’s often challenging to find modest dresses that meet all my needs, but I can proudly say Khanum has exceeded my expectations in every way.

5
Date of experience: Jan 03, 2025
Worst customer service ever

Worst customer service ever! Made an order bed a month ago and I’m still to receive it. When I ask them about my shipment of tracking number they ask me yo review their page. They should have their entire website shut down!

1
Date of experience: Dec 20, 2024

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Business Details

  • Khanum’s is a proud British Bangladeshi brand, founded with the purpose of creating timeless, investment pieces while challenging the culture of throwaway fashion.

    We design beautifully constructed garments to be worn for a lifetime - favouring classic tailoring and considered details over trend-driven design. With every collection, we continue to improve our sourcing and supply chain practices, ensuring our pieces are made in the best possible working conditions with materials that have a lower impact on the environment.

    Our vision is for every Khanum’s piece to be cherished today and passed down to future generations.See more

  • email info@khanums.co
  • language https://www.khanums.co

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