Review Time
Please girls don’t hesitate on any order you won’t be disappointed, the quality is excellent and it is made as to accentuate all curves in such an elegant way. The customer service was immaculate honestly so hard to find a quality shop with a customer service that reflects it!!
Really happy with this dress, it fits nicely, feels comfortable, and looks just like the pictures. I’m only 5’4, so it was super long and needed some adjustments, but still worth it. Shipping was quick and I appreciated the personalised follow-up emails. Overall a great experience!
I’m so happy with my order! The dress is absolutely beautiful and even more stunning in person. The customer service was amazing, and the shipping was super fast. I can’t wait to wear it for my Nikkah – thank you so much for making this experience so special! 🤍✨
I booked an appointment to try on Kerena Mini Dress and everything went super smooth. My experience has been nothing short of magical. Emer was very helpful in giving me tips and trying to expedite the delivery as I had little time left before going away on holidays. The dress itself is of very high quality.
I am forever a fan of Khanums, the are super professional and prompt. I needed a dress for my maternity shoot in the United States. I reached out to the team and they reassured me that I would Get the dress in two days. I couldn’t believe it but surely the dress was received within two days! Not only was shipping quick the packaging and dress was phenomenal!
Don't buy, don't. Ordered on 2 April, when I reached out, they told me the dress would arrive on 7th May (5 weeks after the order). The dress came on 23rd May! Two months later! I asked to cancel as one of the wedding events had passed at that point. Got told 'Cancellations are possible only up to 6 hours after the order'.I am trying to exchange the dress as the size does not match conventional sizing. You can exchange once, which I have never heard of. For a company that markets itself as modest, there is nothing modest about the cut. Every time I send an email to customer service, only half of my questions are answered, that is, if they are answered at all. Most of the time, you will get an email that sends half a sentence to kick the can down the road. The quality of the dress feels like a thick polyester tarp from Screwfix. At no point during the ordering process was it made clear that the dress would take 2 months to arrive, that there are no cancellations, or that there are no returns facilitated. My advice: Just don't order. There are better alternatives.
I had a wonderful consultation! The consultant was incredibly kind, patient, and helpful :)I'm still unsure of what type of dress to purchase but that is entirely my own indecisiveness. I would absolutely recommend Khanum's to my friends and acquaintances, and would encourage anyone who is considering booking a consultation to do so!
Amazing service from the company. I messaged them on instagram and they responded very fast to help me with my enquiries. I was able to book a consultation to choose a dress for a very special occasion. Emer was very helpful from the start to the end, she sent me email updates about the consultation, and when I went in person she was amazing and went above and beyond. She helped me try on my options and I left with the most perfect dress thanks to her help. I strongly recommend this brand!
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Khanum’s is a proud British Bangladeshi brand, founded with the purpose of creating timeless, investment pieces while challenging the culture of throwaway fashion.
We design beautifully constructed garments to be worn for a lifetime - favouring classic tailoring and considered details over trend-driven design. With every collection, we continue to improve our sourcing and supply chain practices, ensuring our pieces are made in the best possible working conditions with materials that have a lower impact on the environment.
Our vision is for every Khanum’s piece to be cherished today and passed down to future generations.See more
