kineticlogistics.co.uk

4.6
4.6 Based on 1K reviews

Kinetic Specialise in the safe carriage of fragile and high value goods. Kinetic do not use satellite hubs, third party shipping or contract carriers. Every item handled by kinetic will be delivered directly to you from the Kinetic Hub in Oxford, and will...

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Average Rating

4.6

/
5

1K Reviews

5 Star
87%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
7%

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GRAHAM SMITH
Above and beyond…

I would just like to say that Ben Jackson, your driver, went above and beyond in delivering outstanding service. When he discovered our road was closed, instead of giving up or delaying the delivery, he carried our 65” TV on his shoulder for 500 yards uphill to make sure it reached us safely.That level of effort, dedication, and customer care is rare to find. Ben is a real credit to your company and a shining example of true service. Please pass on my sincere thanks and appreciation.

5
Date of experience: Sep 09, 2025
Jim Smith
Helpful chaps

Helpful chaps! No hassle delivery and also a collection. Were on time, helpful and we had zero issues with the delivery. Would be happy to have them delivery everything if we had a choice!

5
Date of experience: Sep 09, 2025
Frank Cringle
Seamless delivery from William Mariner

Seamless delivery from William Mariner

5
Date of experience: Sep 08, 2025
Driver very helpful and well mannered

Driver very helpful and well mannered, first rate service.

5
Date of experience: Sep 08, 2025
Mrs Dawn McIntosh
Excellent service

Not just saying this but this has been the most efficient delivery service I have had! Fantastic communication and fast delivery, cannot fault it. Would highly recommend, thank you ⭐️⭐️⭐️⭐️⭐️

5
Date of experience: Sep 08, 2025
Barry S
Amateur delivery company- poor performance

They ask you to select a delivery day. Then, a couple of days before they arbitrarily change the day without any consultation as to the customer's availability. The only options then given are to nominate a safe space or involve a neighbour if you are unavailable. No other options. The online tracking and time forecasting is woeful. Not only difficult to decipher but also hours out. The driver of our consignment conspired to get lost resulting in several phone calls in which he appeared to think it was all my fault and threatened to take the item back to the warehouse when I complained about the ridiculous route he was taking.So the route given to him by his company was nonsensical leading him to drive close by our house to a position several miles away only to return to our area. The driver admitted that he has similar complaints all the time.

1
Date of experience: Sep 06, 2025
Dan Fretwell
Fantastic delivery

Fantastic delivery. Came perfectly on time and the driver couldn’t be more helpful! Booking the delivery slot was a very simple process and handy updates were received regularly.

5
Date of experience: Sep 06, 2025
customer
Great communication from company and…

Great communication from company and Andrew J, the driver. Delivery was within the time frame given and even got a 20 minute alert text. Very impressed.

5
Date of experience: Sep 05, 2025
J Short
Excellent Service

We were kept well informed of the delivery progress & despite delays he still delivered on that day. Very polite & friendly driver Luke. Excellent service.

5
Date of experience: Sep 05, 2025
Michael Connor
Excellent from start to finish

Excellent from start to finish - highly recommend.

5
Date of experience: Sep 05, 2025

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Business Details

  • Kinetic Specialise in the safe carriage of fragile and high value goods. Kinetic do not use satellite hubs, third party shipping or contract carriers. Every item handled by kinetic will be delivered directly to you from the Kinetic Hub in Oxford, and will only be handled by a Kinetic employee who is trained in the goods he is delivering. Kinetic Logistics has a damage rate of 0.25% which is one of the lowest recorded damage rates in the home delivery industrySee more

  • language https://www.kineticlogistics.co.uk

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