Review Time
Efficient ordering and delivery process. We appreciated the generous time slot to discuss different options and try different mattresses. However we hesitated over the clinical-looking covering to the bed fame and were offered other options from a very small range, one of which we accepted. What we were not told was that there would be an additional charge of £200 (for two beds). It is for this reason that I have reduced the rating to 3*.
From time of ordering the adjustable bed.iwas kept up to date with how things were progressing.Delivery was scheduled for 8am,they arrived at 7.45am but we were ready for them so we let them in.The two guys that brought the bed were brilliant very friendly,they had a problem getting the old bed down the stairs but once down the new bed was installed very quickly.All done by 8.20am. Brilliant.Fully recommend Laybrook.
What can i say?...... From start to finish i was given every detailed answers to my questions regarding ordering a 4ft adjustable bed for my disabled Mother and the extra items that we needed. There was NO pushiness, NO sales pitch, just straightforward answers especially where the prices were concerned. We ordered the bed and other items and i can honestly say i was kept informed about the delivery which was excellent, and was spot on time. The guys who delivered it went straight to work and erected the bed and the added items. They were very polite and professional. We highly recommend this Company for sure and my Mum was absolutely over the moon with her New Bed, so thank you Laybrook for such a reasonable price for all she got. Also compared to other companies which were reluctant to tell you the prices and when you got the brochure down they were extortionate. Laybrook is second to none in my opinion. Thank you for everything!
Originally very disappointed that the bed I wanted was unavailable but I was satisfied with my chosen substitute. The bed fits into the room very well and the mattress is extremely comfortable.Everything from start to finish, including delivery, was dealt with in a friendly, professional manner.Delivery was right on time and dismantling of my old bed and set up of my new was carried out in less than an hour with no mess left behind. I would have no hesitation in recommending this company for its service.
Fantastic experience from start to finish. Visited the show room in Bicester and the sales person Ash was more than help. Selected our mattresses and bed style. Was kept up to date with manufacturing times and delivery schedules.Bed arrived dead on the specified delivery date, installation team were exceptional, very polite and friendly.It’s been roughly 3 weeks since the bed was delivered and I have left making my review until we have had time to get used to the new mattresses. We went for the standard mattress supplied in firm. First couple of nights took some getting used to the firmness ( only because our previous mattress was a hipnos 36 cm with mattress topper and very soft) but both myself and wife can’t agree more that 3 weeks down the line, we are sleeping much better and find the mattress very comfortable and supportive. No more aches and pains !!!We purchased the adjustable bed due to my wife now needing to sleep elevated following her cancer operation. The movement is silent and very smooth, I even use it to watch TV in bed now 😁 it’s great. Have to say, great company, fantastic quality and very reasonably priced.This review is coming from someone who never leaves reviews, so if you are reading this, trust me, your whole experience will be great.Thank you laybrook 👍👍👍👍👍
Dorchester Dual adjustable bedsOur experience with Laybrook was great from start to finish.ASH dealt with all our queries promptly, listened to the different necessary specifications for the individual mattresses and gave us invaluable advice. The two members of staff who came to fit the beds were very polite, worked quietly and efficiently to assemble the beds.Enough usage time has now passed and we can truthfully reply to the review.We remain totally satisfied customers.
I was impressed with the lengths that Laybrook went to in relation to a problem that I had with a recent order of a pair of adjustable beds.I would add that the problem was largely of my own making but Laybrook excelled at correcting the issue at their expense
Fitters arrived 15 mins early at 0800 but waited for correct time to start. Lee and Vernon were great - extremely polite and careful. Took old double bed away and put new adjustable bed in carefully and went through the details and mechanism. 1 hour 5 mins from start to finish. Highly recommended
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Laybrook are a leading manufacturer and supplier of Adjustable beds, Riser Recliner chairs and Turning Beds.
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