Review Time
The open process of ordering was helpful and detailed, allowing me to order the correct bed. Delivery was in 3 weeks as promised and the driver/assembler was great. He phoned to give me over an hour's notice of arrival and he was spot on. He showed swift technique and organisation during assembly, was careful about the bedrooms and stairs taking away the old bed, and took away every bit of his rubbush. Raz was also very helpful and polite in answering my questions. Great job done.
I was able to try out one of the turning beds in my own home. As I can't travel this made a huge difference. I could not move my legs enough to get into my old bed. It would not have worked to have carers come to help me as I need to get in and out of bed during the night. I thought I might have to go into a home but I love my independence. I used the new bed last night. Easy and comfortable I am so grateful.
I ordered a brochure and then spoke to a very helpful lady on the phone. The bed was delivered and the old one taken away. I was very pleased with the quality of the bed, however the firm mattress was a bit too hard and was changed without fuss. I would definitely recommend this company.
From first contacting Laybrook I was helped all the way through especially by Donna who was an absolute star.I would like to advise anyone buying a dual electric bed to get slightly larger than you think you want because the split in the middle of the bed eats into the mattress space. so instead of 4ft 6in get 5ft. This is only a personal opinion and I am more than happy with the bed and service I received.
The company I chose was a shot in the dark really, I looked at the massage system built in the mattress and It was already a done deal on my part!.... I'd ordered within 10 minutes.... A lovely lady called Donna called me the following day, I'd ordered the massage system & forgotten to order the mattress, we laughed and it was sorted and the usual wait was 21 days. To my suprise 3 days later was the delivery day.... Lovely delivery guy, explained it all. And here I am sat on the edge of my "firm side" massage system with mattress!..... So 😊.... Thank you all at Laybrooks for the quality, the excellent service and delivery!
I spoke with Stuart at Laybrook he was absolutely amazing. He went above and beyond to ensure we got the perfect bed. He was honest and open pointing out what was not necessary and what would be needed, explaining everything in detail. He ensured we knew what would be suitable for our needs. I couldnt recommend this company highly enough. The delivery was on time, very professional and friendly from starting conversation to delivery and build. Excellent customer service.
Laybrook arranged delivery prior to Christmas whichwithin time scale they had promised. Delivery man service was very good and all was installed on first floor master bedroom.Compared to other electric adjustable beds company in UK, Laybrook beds price and offers were the best.I had full knee replacement some months ago and is the best investment I have made, they are offering O percent installment offer which I had taken.I find bed very comfortable and sleeping like a lord!I have massage system bed and is excellent.would highly recommend Laybrook, I had personally managed to select and try out beds and all staff including Ash were very helpful, by filling details of my wight, height and finding my requirements so the right type of bed can be ordered. and they did not rush me to commit for placing order.
If I could! Iwould give 100out of 10 !! right through from the beginning when the sales rep phoned me and explained everything to me , my bed is made to my specification and has a massager , the engineers came after 21 days and fitted the bed , they were polite and professional and all was fixed in 20 mins . I was kept informed all the way through whilst the bed was being made . u very much to all involved making my bed at Laybrooks. I'm absolutely delighted with my bed .... Barbara
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Laybrook are a leading manufacturer and supplier of Adjustable beds, Riser Recliner chairs and Turning Beds.
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