Review Time
If I could give 10 stars I would! So happy with our new Eco Garden room. They installed faster than the original lead time, and the build team were fantastic. So clean and efficient. The quality of the build is noticeably different to our neighbours who went with a different company. Highly recommend Loghouse!
Absolutely no customer service. We bought a loghouse.ie from them some 8 years ago. We had leaks and issues with the roof within the first year and they never sent anyone out so I fixed it all myself. They have no after service support. Recently I have been trying to get door hinges fixed and been chasing them for over 9 months again now, keep getting fobbed off with platitudes from their so called Client & Social Media Manager, more excuses around covid. They are only interested in the Sale. I really think this is the worst service from a supplier that I have ever experienced in Ireland...simply shocking. If I could give them Zero I would
They are very dishonest. The lad that came out to measure my garden, didn't notice a tree stump that was in the garden. It was literally his job to notice. He came out to see if the garden was appropriate. When the lads came out to do the foundation they couldn't put it down the way i wanted. I had to remove the stump . When they came back to do the foundation they infomed my mother, that the sales rep said he did tell me to remove the stump. This was a lie. The same sales rep sent me a contract to sign. Then a few days later he emailed me and said he sent me the wrong documents by accident. So i had to resign. So my experience with this sale rep wasn't very good. The only jobs he had to do, he got wrong. Measuring the garden and getting me to sign a contract! He messed up on both. And he told lies to cover up his incompetence . I didnt appreciate him lying. Considering he blamed me for his mistake. How unprofessional can you get!This should of been a warning to stop dealing with them and cancel the contract. Unfortunately i didn't. Log house sub-contract the work men. The workers are good. Log house is dishonest. My log cabin should of been finished by now. Instead its outside my back garden with no windows or doors on it. Its like that two weeks. It was meant to be finished by the start of November. They were late starting. I had to complain. Now god knows when they will finish. They were meant to be here today and no sign of them.They stopped working as soon as they received full payment. Which they insisted on the last day they were here. They sat outside and said they couldn't come in until they were paid. They did this infront of neighbours. This embarrassed my mother. The workers apologised. They said log house told them not to go in until they were paid infull. So they got PAID!!! ( i had already made payments, it was the final payment they wanted) After i fully paid they didn't bother finishing. They didn't come back. Theres no windows or doors on the cabin. Avoid log house at all costs.(Edit)Update 22nd December Loghouse eventually finished my windows and doors. But they supplied me with the wrong paint. Luckily i rang them yesterday before i started painting or i would of ruined the cabin (21st of December ).So now im waiting for that. Another maistake. After multuple mistakes. The cabin is still unfinished. It was meant to be finished in November. On the phone yesterday loghouse apologised. Then they immediately asked me to remove this review. This is after the fact. They didnt offer compensation or apologise once during the weeks of delay and problems . Im very unhappy. I could never recommend them. The cabin took ages and loghouse.ie was unprofessional the whole way along process. And im still waiting for paint. Im unhappy with the finish on the windows aswell. Overall i dont trust this company. I only heard sorry after this review, followed by can you take it down, but at the same time they offered no compensation. Not even free paint. They were just interested in the review being removed) im the one stuck with an unfinished product
We are delighted with our cabin. There was a long waiting list due to lockdowns but once it was our turn, it was so fast, in a week we had the cabin done and dusted. The assembly team was really efficient and friendly. 3-4 weeks later the painting team came to paint the exterior and make it even more charming!Overall we highly recommend this company, a very easy process from the moment you walk into the Showrooms and pick what you want or how you want it.
Thanks to all at Loghouse for a very professional and comprehensive service. I am very impressed thus far with the quality of the Eco Garden Room (5mx4m) that has been supplied and installed at my home. The installation team were very competent and courteous and I will have no hesitation in recommending this product.
When my bakery outgrew my kitchen Loghouse was the obvious choice for my new cake studio. They were wonderful to deal with. Fast, efficient and so friendly.We installed a kitchen and now I have an amazing space to create my cakes.If you're considering an outside studio you won't regret choosing loghouse.
Claim your business profile now and gain access to all features and respond to customer reviews.
Log Cabins for sale in Ireland. Irish leading log cabins and log houses company. We use only top quality materials and deliver and assemble national wide!
ablesurveyors.com
gleesonhomes.co.uk
www.247pro.com
theattic-guys.co.uk
haustierkost.de
jayco.com
tradeheroaustralia.com
homenation.com
beavercrafttools.com
genpower.co.uk