loveholidays.com

4.3
4.3 Based on 765 reviews

At loveholidays, we’re on a mission to open the world to everyone. As one of the UK’s leading (and fastest-growing) online travel agents, we offer unlimited choice, unmatched ease and unmissable value, making your dream holiday a reality in just a few cli...

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Average Rating

4.3

/
5

765 Reviews

5 Star
71%
4 Star
10%
3 Star
3%
2 Star
2%
1 Star
15%

Filtered Reviews

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Review Time

Sandra Green
Great price

Great price, easy to book.

5
Date of experience: Nov 09, 2025
John Young
Brilliant transfer was on the ball and…

Brilliant transfer was on the ball and no issues at all Thank you

5
Date of experience: Nov 09, 2025
Mrs Davy
Easy booking process

Really easy to search for holidays,, filter and find your perfect trip. There was lots of choice Booking was really easy too and payment options to suit all pockets. Holidays were reasonably priced. Only issue I had was the payment page froze and had to start from scratch.

5
Date of experience: Nov 09, 2025
Karen
Booking was wasy and straightforward

5
Date of experience: Nov 09, 2025
gary wood
Easy to use

Easy to use, prices

5
Date of experience: Nov 09, 2025
Darren Budd
Quick

Fast and easy....

4
Date of experience: Nov 09, 2025
STUART CHEESEMAN
Booking made easy with love holiday's …

Booking with love holiday's is made so easy though the app, it’s so easy to navigate and to find the holiday’s that you want, which just makes it a really pleasant experience.

5
Date of experience: Nov 09, 2025
munaf mallu
Customer service was excellent..guided…

Customer service was excellent..guided all the way through the booking.

5
Date of experience: Nov 09, 2025
Zayd
Do not trust them, Reviews and Photos are all lies! Missold a ‘4★’ nightmare hotel, wasted money and

I booked a package with Loveholidays for what was advertised as a 4 star stay at Hotel Royal Jinene Beach & Spa. The photos were extremely deceptive and the hotels are nothing like they appear. What we got would struggle to qualify as a 1 star.Nothing about this place matches the photos or description on Loveholidays’ site. The hotel is old, decrepit and feels genuinely unsaf.Firstly, the elevator is literally falling apart, it shakes violently, panels are loose, and even the floor indicator has dropped behind the glass. My friend has mobility issues so stairs arnt an option for him.The balcony barrier is loose enough that if I were to put my full weight on it to enjoy my view of a trash pile (which I paid an extra £20 for) it feels like it could give way.Our “sea view upgrade” is actually a view over a dump yard, something conveniently missing from the photos.The shower is rusty and broken and sprays everywhere, the sink is blocked, and while the room itself was clean, general state of the building is filthy and derelict.There is no Wi-Fi in the room despite that being a basic expectation in 2025.The waterpark, a big reason we booked this hote, is completely shut, with no warning before we travelled.The breakfast and dinner we paid for are is horrible. We’ve spent more time trying not to gag than actually eating.We’ve paid to be stressed, disgusted and worried about our safety.I booked through Loveholidays in good faith, based on their photos, star rating and description. In my opinion, this is blatant misrepresentation and completely undermines any trust I had in them as a tour operator.When I complained to them, they asked me to send evidence, I sent them some videos but this doesn’t appear to be enough. It seems as though they want me to to conduct a full inspection for them as they aren’t bothered to do anything themselves.Right now, I am cheated out of my money, my time and my holiday. I would strongly warn anyone booking with Loveholidays to think very carefully, I would try Viva Holidays instead, I’ve had far better experiences and customer service

1
Date of experience: Nov 09, 2025
Matthew
Scam of a company

My son 11 year old son was able to book a holiday with this firm whilst on my phone the 2nd I found out with great difficulty eventually got through to customer service's which was no help at all basically told me piss off

1
Date of experience: Nov 09, 2025

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Business Details

  • At loveholidays, we’re on a mission to open the world to everyone. As one of the UK’s leading (and fastest-growing) online travel agents, we offer unlimited choice, unmatched ease and unmissable value, making your dream holiday a reality in just a few clicks.

    Our head office in London is home to a team of dedicated holiday experts, who not only develop our brilliant website and app, but support customers before, during and after their trips. Every year, we send over 4 million happy Brits abroad – and we’re so loved by our customers that we’ve won awards for it.

    If that wasn’t enough, we were the first UK online travel agent to become Ryanair-verified and our holidays are fully ATOL protected, so you can have peace of mind that your money’s in safe hands.

    Frequently Asked Questions - https://www.loveholidays.com/faq/See more

  • language https://www.loveholidays.com

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