lowell.com

1.3
1.3 Based on 424 reviews

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Average Rating

1.3

/
5

424 Reviews

5 Star
5%
4 Star
0%
3 Star
1%
2 Star
0%
1 Star
93%

Filtered Reviews

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Review Time

Francis M.
I am shocked to find out that the same…

I am shocked to find out that the same debt I cleared long time keeps coming as new debt. No documentation for it on the app and no letter sent. How is it possible?. I am shocked.

1
Date of experience: Jul 24, 2023
Kate Harris
I am shocked to find out that the same…

I am shocked to find out that the same debt I cleared long time keeps coming as new debt. No documentation for it on the app and no letter sent. How is it possible?. I am shocked.

1
Date of experience: Jul 24, 2023
Frederic Hughes
Been asking for then to stop sending me…

Been asking for then to stop sending me messages and calls for a year now. They've been sending me garbage since 2022 and my name is not Miss Gemma Edwards. For the love of God just get rid of my number and stop chasing me for a debt I don't have. If this happens to me I reckon how many other wrong numbers do you have? Sort yourself out

1
Date of experience: Jul 14, 2023
Xibi74
Been asking for then to stop sending me…

Been asking for then to stop sending me messages and calls for a year now. They've been sending me garbage since 2022 and my name is not Miss Gemma Edwards. For the love of God just get rid of my number and stop chasing me for a debt I don't have. If this happens to me I reckon how many other wrong numbers do you have? Sort yourself out

1
Date of experience: Jul 14, 2023
After making regular payments to Lowell…

After making regular payments to Lowell it turns out they actually owe me money!!! Can I get it back? No!!!! Been waiting for a month and keep getting excuses and fobbed off. Going to take them to court for my money back!!

1
Date of experience: Jul 11, 2023
After making regular payments to Lowell…

After making regular payments to Lowell it turns out they actually owe me money!!! Can I get it back? No!!!! Been waiting for a month and keep getting excuses and fobbed off. Going to take them to court for my money back!!

1
Date of experience: Jul 11, 2023
Cwichelm P.
Their online payment part of the…

Their online payment part of the website is a scam for 5 months every week i have logged in and tried to make a payment every single time it displays an error message which forces you to call and speak to a real person so they can recite their script to try and find out about your finances if i owe £500 and i offer to pay £20 per week you accept it you don't need to know anything more about my financesUPDATE I got an email from TP to say Lowell has claimed my review is fake that i am not a real customer and my review will be removed if i dont send proof well lowell ive sent them proof and on a side note today at 13:43 16/07/2023 i tried to make an online payment guess what it didnt work Occurrence ID: 716bedc35b30449c9b1a060b2ff08e64

1
Date of experience: Jul 01, 2023
Their online payment part of the…

Their online payment part of the website is a scam for 5 months every week i have logged in and tried to make a payment every single time it displays an error message which forces you to call and speak to a real person so they can recite their script to try and find out about your finances if i owe £500 and i offer to pay £20 per week you accept it you don't need to know anything more about my financesUPDATE I got an email from TP to say Lowell has claimed my review is fake that i am not a real customer and my review will be removed if i dont send proof well lowell ive sent them proof and on a side note today at 13:43 16/07/2023 i tried to make an online payment guess what it didnt work Occurrence ID: 716bedc35b30449c9b1a060b2ff08e64

1
Date of experience: Jul 01, 2023
Paris
I fell into debt with 02 due to my…

I fell into debt with 02 due to my partner leaving me who debt it was on my account Lowell help me to sort the debt out where very understanding and honest with me as of today 29/6/23 my debit is paid off thanks to Lowell’s payment planThank you for all your help and support very grateful to you all at Lowell Yours sincerely Martin Thompson

5
Date of experience: Jun 29, 2023
Ruth W.
I fell into debt with 02 due to my…

I fell into debt with 02 due to my partner leaving me who debt it was on my account Lowell help me to sort the debt out where very understanding and honest with me as of today 29/6/23 my debit is paid off thanks to Lowell’s payment planThank you for all your help and support very grateful to you all at Lowell Yours sincerely Martin Thompson

5
Date of experience: Jun 29, 2023

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