lowell.com

1.3
1.3 Based on 424 reviews

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Average Rating

1.3

/
5

424 Reviews

5 Star
5%
4 Star
0%
3 Star
1%
2 Star
0%
1 Star
93%

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Review Time

maelzoe
Obtuse, Bully Boy Tactics - Don’t Fulfill Own Promises

I have been trying to get a reply to two Complaints - both for a person under 24/7 Care. The attatituse and obtuse nature of their tactics with this person is cruel, bullying & obscene. I made the CEO aware if all this - but things got worse. The issues relate to treating this person fairly & with appropriate care, but will not answer questions raised - in spite of promising replies in two dates this week - reneging in their own promises. Likewise a challenge in data being withheld - has no answer whatsoever.

1
Date of experience: Aug 11, 2023
Benedict P.
Obtuse, Bully Boy Tactics - Don’t Fulfill Own Promises

I have been trying to get a reply to two Complaints - both for a person under 24/7 Care. The attatituse and obtuse nature of their tactics with this person is cruel, bullying & obscene. I made the CEO aware if all this - but things got worse. The issues relate to treating this person fairly & with appropriate care, but will not answer questions raised - in spite of promising replies in two dates this week - reneging in their own promises. Likewise a challenge in data being withheld - has no answer whatsoever.

1
Date of experience: Aug 11, 2023
Nicodemus
I've called these scum people who are…

I've called these scum people who are asking for a debt 14 years ago that's not mine asking them not to email call text or send letters. But it's ongoing. Just got an email again. Will you FUCKkkk Offffffff. How can you chase a debt that's 14 years old. Why when I call you to stop contacting me do you still contact me. Why when i tell you I've never banked with Lloyds are you still contacting me.

1
Date of experience: Aug 02, 2023
Barbara Sanders
I've called these scum people who are…

I've called these scum people who are asking for a debt 14 years ago that's not mine asking them not to email call text or send letters. But it's ongoing. Just got an email again. Will you FUCKkkk Offffffff. How can you chase a debt that's 14 years old. Why when I call you to stop contacting me do you still contact me. Why when i tell you I've never banked with Lloyds are you still contacting me.

1
Date of experience: Aug 02, 2023
Georgiana L.
I have been harressed by email for…

I have been harressed by email for months, email is addressed to someone that is not me. I get 2 emails sent with half an hr of eachother with the person's name spelt differently on each one with different reference numbers. Very suspicious. It is asking me to give them a call. I cannot email them back becuase it is a no reply email address and only contact details on their website is a phone number and address to send a written letter. I am certainly not ringing you up so you then have my details. I do have a common email address so the person in question may have done it in error but I am making this clear now, this is NOT ME. I do not have debt, I have never had debt. So under the GDPR rules, delete all my details immediately.

1
Date of experience: Aug 01, 2023
RAZ_75
I have been harressed by email for…

I have been harressed by email for months, email is addressed to someone that is not me. I get 2 emails sent with half an hr of eachother with the person's name spelt differently on each one with different reference numbers. Very suspicious. It is asking me to give them a call. I cannot email them back becuase it is a no reply email address and only contact details on their website is a phone number and address to send a written letter. I am certainly not ringing you up so you then have my details. I do have a common email address so the person in question may have done it in error but I am making this clear now, this is NOT ME. I do not have debt, I have never had debt. So under the GDPR rules, delete all my details immediately.

1
Date of experience: Aug 01, 2023
Preston Lewis
Pure harassment

Never done a review before but they are so annoying. I keep on getting called and texted about contacting them, the name they put on the text isn’t even me nor do I know anyone with that name. I even answered once and the call dropped instantly.

1
Date of experience: Jul 28, 2023
Desmond Morgan
Pure harassment

Never done a review before but they are so annoying. I keep on getting called and texted about contacting them, the name they put on the text isn’t even me nor do I know anyone with that name. I even answered once and the call dropped instantly.

1
Date of experience: Jul 28, 2023
Scam company

Consistent emails sent to my email, addressed to an unknown person, for some alleged debt and telling me to call a random number if incorrect. This comes from a no reply email. There's no email for this company. The complaint form on the website doesn't work. Definitely not calling to hand over my phone number and all my personal details to this scamtastic company so they can scam me even harder. As if a valid debt company would ever take a random email from someone without checking first that this is an actual valid form of contact and is owned by the person in question. Even the name they're sending this to, Mrs Vivian Newson, sounds completely made up. I feel this is a fraudulent scam harassment tactic to get me to call and hand over all my personal data. I won't. I've raised a complaint via Resolver so I can keep my distance from this hot mess of a company. I want zero part of this

1
Date of experience: Jul 25, 2023
Scam company

Consistent emails sent to my email, addressed to an unknown person, for some alleged debt and telling me to call a random number if incorrect. This comes from a no reply email. There's no email for this company. The complaint form on the website doesn't work. Definitely not calling to hand over my phone number and all my personal details to this scamtastic company so they can scam me even harder. As if a valid debt company would ever take a random email from someone without checking first that this is an actual valid form of contact and is owned by the person in question. Even the name they're sending this to, Mrs Vivian Newson, sounds completely made up. I feel this is a fraudulent scam harassment tactic to get me to call and hand over all my personal data. I won't. I've raised a complaint via Resolver so I can keep my distance from this hot mess of a company. I want zero part of this

1
Date of experience: Jul 25, 2023

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