lowell.com

1.3
1.3 Based on 424 reviews

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Average Rating

1.3

/
5

424 Reviews

5 Star
5%
4 Star
0%
3 Star
1%
2 Star
0%
1 Star
93%

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Review Time

Trying to bully my wife and I into…

Trying to bully my wife and I into paying a legally unenforceable debt, despite knowing there is no legal options for them they blindly keep wanting to know how we want to proceed.Like this, READ OUR EMAILS, UNDERSTAND THAT YOUR OPTIONS ARE ZERO, get the requested CCA'S or cease and desist.We do not need to use your online form, we have sent 3 emails regarding these accounts.You need to stop harassing people when you do not have the correct paperwork.

1
Date of experience: May 16, 2023
tanit31
Trying to bully my wife and I into…

Trying to bully my wife and I into paying a legally unenforceable debt, despite knowing there is no legal options for them they blindly keep wanting to know how we want to proceed.Like this, READ OUR EMAILS, UNDERSTAND THAT YOUR OPTIONS ARE ZERO, get the requested CCA'S or cease and desist.We do not need to use your online form, we have sent 3 emails regarding these accounts.You need to stop harassing people when you do not have the correct paperwork.

1
Date of experience: May 16, 2023
Albert
Harrassing Strangers

I have never used this company, however they are phoning me weekly trying to chase a debt for someone who has never lived at these premices and whom I have never heard of and have to date failed to take my number off their system.

1
Date of experience: May 09, 2023
Noelle P.
Harrassing Strangers

I have never used this company, however they are phoning me weekly trying to chase a debt for someone who has never lived at these premices and whom I have never heard of and have to date failed to take my number off their system.

1
Date of experience: May 09, 2023
Jonny M.
Really made my day

I rang lowell this morning Saturday the 29th of April and spoke to an amazing customer service rep (Amanda Jackson) I found the conversion so refreshing I deal with a few collection companies and never have I spoke to someone so amazing she deserves all the praise in the world thank you so much

5
Date of experience: Apr 29, 2023
Ezekiel Cooper
Really made my day

I rang lowell this morning Saturday the 29th of April and spoke to an amazing customer service rep (Amanda Jackson) I found the conversion so refreshing I deal with a few collection companies and never have I spoke to someone so amazing she deserves all the praise in the world thank you so much

5
Date of experience: Apr 29, 2023
Jim Fisher
Another letter in the bin

Another letter in the bin. I owe nothing to this company. Letters not even in my name.Please explain? Why am i still recieving them for other people? I have provided proof over and over again these people don't live at my address. I have lived here 30 years. Same typical reply as last time. Like i said i have lived here 30 years.I have provided a council tax letter. A copy of my credit reffrence which is excellent.The lad lived at a number 2 Saulsbury cresent. Never at this address.

1
Date of experience: Apr 28, 2023
Nathanael C.
Another letter in the bin

Another letter in the bin. I owe nothing to this company. Letters not even in my name.Please explain? Why am i still recieving them for other people? I have provided proof over and over again these people don't live at my address. I have lived here 30 years. Same typical reply as last time. Like i said i have lived here 30 years.I have provided a council tax letter. A copy of my credit reffrence which is excellent.The lad lived at a number 2 Saulsbury cresent. Never at this address.

1
Date of experience: Apr 28, 2023
sikula3122
No dealing with them.

I have been trying to deal with this Company for years. Total waste of time I now just ignore them. They have now even stooped so low as to get Trustpilot to threaten to remove genuine bad reviews if the reviewer does not not get in touch with Lowells. I thought Trustpilot was unbiased till now.

1
Date of experience: Apr 27, 2023
No dealing with them.

I have been trying to deal with this Company for years. Total waste of time I now just ignore them. They have now even stooped so low as to get Trustpilot to threaten to remove genuine bad reviews if the reviewer does not not get in touch with Lowells. I thought Trustpilot was unbiased till now.

1
Date of experience: Apr 27, 2023

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