luxaflex.co.uk

4.4
4.4 Based on 140 reviews

Be inspired by Luxaflex®! Luxaflex® Window Blinds, Shutters & Awnings are retailed through a network of INDEPENDENT DEALERS AND JOHN LEWIS Department stores, who are able to offer a comprehensive measuring and Installation service on all products. Our ...

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Average Rating

4.4

/
5

140 Reviews

5 Star
81%
4 Star
0%
3 Star
3%
2 Star
1%
1 Star
15%

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Ciarán Coleman
Above and beyond

We've had a Luxaflex blind for many years and it has been a fantastic addition to our living room. Recently we contacted Luxaflex and they kindly offered to supply a replacement part even though the blind is 7 years old. The part arrived the next day and we were not charged. The blind is now as good as new again.Such wonderful service. Thank you so much Tracey and Kerry at Luxaflex. We very much appreciate your kindness and being so accommodating. Best wishes to you both.Liz Proctor

5
Date of experience: May 17, 2023
Charisse Ross
Patternmatch Interiors

We found Patternmatch interiors, stockists of Luxaflex blinds, online. I made an appointment to visit the shop and Adrienne very helpful showing us the different blinds we could chose from. We made a date for Gary, Adriennes husband to come to us with the Luxaflex range. Once we had chosen the ones we wanted we placed the order and had the blinds fitted approximately 7-8 weeks after the deposit had been paid. They are amazing! They have transformed our room both in the daytime and evening. Patternmatch, Adrienne and Gary, made the whole process seamless with their friendly, professional approach.

5
Date of experience: Apr 23, 2023
Beverly Wright
I recently had 2 Luxaflex blinds fitted…

I recently had 2 Luxaflex blinds fitted in my sons bedroom, they are superb quality and don't have a dangling chain so give me peace of mind that my son is safe

5
Date of experience: Apr 18, 2023
Sofia Collet
Great product and support from Luxaflex

5
Date of experience: Apr 10, 2023
Oliver Clark
They are brilliant!

I recently had some Luxaflex blinds fitted and they are amazing! They have helped to keep the warmth in during a cold spell and I hope they will do as good a job keeping the heat out in summer. My house is on a fairly busy road and I now have privacy without loosing any light due to the blinds going from bottom to top. Can’t recommend them enough.

5
Date of experience: Feb 20, 2023
Enoch Butler
Very happy with my blinds!

I have had Silhouette blinds from Luxaflex for some years now. I really love the effect that the two layers give in the sunlight! I chose to have both manually operated blinds and some motorized ones for windows that were less accessible. I recently had some issues with the motorized blinds and could not resolve it myself. Luxaflex sent an engineer out and he knew exactly what was needed to restore them to great working order. Thank you Luxaflex!

5
Date of experience: Feb 08, 2023
Lilly
Still waiting….shocking after sales experience

Lovely blinds thst we’ve had for a few years now but unfortunately one of the blinds, the most important one, completely fell down a couple of weeks ago. Contacted the shop who supplied us-no response. Contacted the head office which is on our doorstep….no response. Terrible after sales service!!

1
Date of experience: Feb 01, 2023
Lindor Brown
The LUXAFLEX ROLLERS blind needed…

The LUXAFLEX ROLLERS blind needed adjustment and was carried out very satisfactory by Chester shop, very pleased and professional.

5
Date of experience: Jan 26, 2023
AK78
I'm Im the middle of 3-4 stars

I'm Im the middle of 3-4 stars. We have had a few blinds fall off as the straps have come unstuck on the frames. Not sure if this is a installation issue or a problem with the products used. However installation installed in October & it's only January. I had 36 blinds installed so hope it's on just a couple of blinds

3
Date of experience: Jan 23, 2023
Bernie Howard
Smart Blind & Great Customer Service

I’ve got the Luxaflex duette blind, and had it about 4 years. No problems at all, and peace of mind for when travelling as it very much appears that someone is home.Add to that, the customer service is superb. I recently had the need to replace the power cable from the blind to the battery after my cleaner managed to break it, Luxaflex responded promptly offering to send the replacement as a goodwill gesture.Thank you Luxaflex!

5
Date of experience: Jan 23, 2023

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Business Details

  • Be inspired by Luxaflex®!

    Luxaflex® Window Blinds, Shutters & Awnings are retailed through a network of INDEPENDENT DEALERS AND JOHN LEWIS Department stores, who are able to offer a comprehensive measuring and Installation service on all products.
    Our range of window covering products includes innovate Blinds such as Duette, renowned for their energy efficiency, exclusive product ranges such as Pirouette with light filtering floating vanes, Internal Shutters and Awnings – as well as traditional products with a modern twist such as Roller blinds - all with a focus on beauty and durability. Leading the way in motorised control systems is the innovate PowerView range, which can be operated anywhere through your mobile device!
    For more information on these products or to FIND A LOCAL STOCKIST please see the dealer locator on our website - www.luxaflex.co.uk
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  • language https://www.luxaflex.co.uk

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