luxcove.co

4.1
4.1 Based on 101 reviews

...

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Average Rating

4.1

/
5

101 Reviews

5 Star
69%
4 Star
10%
3 Star
1%
2 Star
2%
1 Star
18%

Filtered Reviews

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Review Time

HMOBros
Unable to rate the device

Unable to rate the device. Had a transport issue (damaged) with my package. Was refunded straight away. Customer service was excellent. I’m based in the UK, so will order something else locally.

4
Date of experience: Sep 30, 2025
J Hamilton
The product you receive is exactly as advertised

I was informed it could take a few weeks to arrive. Lux Cove allows tracking your order so I knew the date it would arrive. It arrived on day advised.The product was exactly as advertised. The only issue I would say is the lack of information o n the booklet provided. I couldn't see Lux Cove anywhere on the box which made me suspicious of it being a fake product. The results are slow but it does seem to make a difference in my neck and joules. I've only used it for 3 weeks so didn't expect a huge change.It is also quite a relaxing experience using it.

4
Date of experience: Sep 30, 2025
Tracy Armstrong
My appliance arrived in perfect…

My appliance arrived in perfect condition within 7 days

5
Date of experience: Sep 25, 2025
Miss Zana Radevska
Bring the clinic home. Cue the LEDs. Let your jawline meet its new BFF

The serum + sculptor are like that dynamic duo in skincare: one brings the glow (Vitamin C serum) and the other brings the gym for your face (LED/EMS device). Use the serum to prep the skin, then let the sculptor dive in for lift and tone. And after a couple of weeks my reflection looked a little more ‘awake celebrity on brunch’ and a little less ‘coffee spilled on me this morning.

5
Date of experience: Sep 24, 2025
Glenys daniels
I’ve bought a face mask, won’t refund

I’ve bought a face mask. I’m not sure if it’s charging properly, either way I want a complete refund. I paid £10 extra for a refund guarantee. I’ve asked so many times for a refund without success. They keep saying take a video. They just don’t get it, I want a refund.

1
Date of experience: Sep 24, 2025
Michelle Jervis
Fast delivery and good customer service

Fast delivery and good customer service

5
Date of experience: Sep 23, 2025
Customer
Oh my it's so lovely to use

Oh my it's so lovely to use. Face always feels fantastic after using it. Your own facial at home.

5
Date of experience: Sep 22, 2025
Christine
Prompt delivery and easy to use

5
Date of experience: Sep 19, 2025
Jacquie Grant
Great experience from Lux Cove.

Great experience from Lux Cove.It was easy to order the item and delivery was super quick. Very happy with the product and service. Thank you.

5
Date of experience: Sep 19, 2025
Esther Brown
Great company

Fast response from the company to a query.Great communication .

5
Date of experience: Sep 18, 2025

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