luxyhair.com

4.6
4.6 Based on 196 reviews

Luxy Hair is a customer-centric hair extensions eCommerce retailer founded in 2010. We’re one of the largest providers of quality hair extensions in the world....

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Average Rating

4.6

/
5

196 Reviews

5 Star
87%
4 Star
1%
3 Star
1%
2 Star
3%
1 Star
9%

Filtered Reviews

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Review Time

Kalla P.
Haven was amazing!

I loved live texting with Haven — she was amazing! I am a first-time extensions wearer and I feel ready to take the leap thanks to her help in answering all my questions & color-matching me over text. She even helped me match my mom to the right extensions with not the best photos! 😅 Can’t wait to see how my extensions look!

5
Date of experience: Apr 11, 2025
Elxetair
I’ve been ordering from Lucy more than…

I’ve been ordering from Lucy more than 10 years. The quality is excellent and customer service is outstanding!

5
Date of experience: Apr 10, 2025
Spencer Long
Personalized recommendations and prompt…

Personalized recommendations and prompt response time!

5
Date of experience: Apr 09, 2025
Kane W.
Excellent experience-personalized care

Excellent experience-personalized care. My first time ordering through Luxy and they took excellent care and offered expert, real time, personal guidance every step of the way. I has questions about size, color, shipping-they did everything they could to accommodate

5
Date of experience: Apr 07, 2025
Excellent customer service

Excellent customer service. They answered quickly and the quality of these hair extensions is amazing. Great range of colors too. I’m really satisfied.

5
Date of experience: Apr 03, 2025
Jodi Sanders
Disappointed

Disappointed. Order this and the hair was darker then it looked online and the weft was very thick. It did not blend in at all to my thin hair. I ordered the clip in's and they kept falling out.The quality of hair after I washed for the first time was poor too. I would not order this hair again. I tried contacting customer service and have gotten no where.

2
Date of experience: Apr 01, 2025
I’ve been using Luxy Hair for years now…

I’ve been using Luxy Hair for years now and this is the only product I’ll buy! The price is definitely worth it and mine will last 6months to even longer when taking good care of your extensions. I ordered a product that was no longer in stock and the team was quick to help resolve my issue and was still able to ship my order in a timely manner. I highly recommend!!

5
Date of experience: Apr 01, 2025
CL48
Great customer service

Great customer service! Special thanks to Trish, she is the best!

5
Date of experience: Mar 28, 2025
JS77
The worst extensions I’ve ever had they…

The worst extensions I’ve ever had they get matted so easily and no matter what products you use on them they get tangled so fast. Everyone knows you’re wearing extensions when you have these on plus they’re so hard to color don’t buy.

1
Date of experience: Mar 27, 2025
Clarence W.
Great customer service

Great customer service! I like the options you can pick out and test!

5
Date of experience: Mar 26, 2025

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Business Details

  • Luxy Hair is a customer-centric hair extensions eCommerce retailer founded in 2010. We’re one of the largest providers of quality hair extensions in the world.

  • email info@luxyhair.com
  • language https://www.luxyhair.com

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