luxyhair.com

4.6
4.6 Based on 196 reviews

Luxy Hair is a customer-centric hair extensions eCommerce retailer founded in 2010. We’re one of the largest providers of quality hair extensions in the world....

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Average Rating

4.6

/
5

196 Reviews

5 Star
87%
4 Star
1%
3 Star
1%
2 Star
3%
1 Star
9%

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YodA_4
Good product and excellent customer…

Good product and excellent customer service. The ponytail was too heavy to hold onto my scalp. Following my review, Luxy reached out to me very quickly to offer some helpful tips and suggestions. Looking forward to trying those out. Thanks again!

5
Date of experience: Nov 10, 2024
Izolol73
I love my new 16" mocha brown fill-in…

I love my new 16" mocha brown fill-in hair extensions! It is just the added boost to make my hair feel full (and maybe even a bit fuller than my original hair density) again, like before I started to experience alopecia. This is my first time using any kind of hair extension, and they were very easy to put in. Straight out of the box, I could clip them in, and brush to blend with my natural hair, and it already looks very natural. The 16" length was perfect for me to blend into my below-the-shoulder length hair to the extensions. They are pretty comfortable. I can see how over time if I wear them often I will not even notice they are there. I might just become a hair extension addict, because now I am fantasizing about purchasing a full set of the seamless 20" mocha brown extensions to not only cover up my alopecia spots, but also get my dream mermaid hair with the added length! I would recommend this set for anyone who is a beginner with extensions and wants to experiment with them before committing to a more expensive full set. I also had purchased some color samples before placing my first extensions order, and I highly recommend taking that extra step to ensure you get the right color match!

5
Date of experience: Nov 06, 2024
Ron Morris
Beware of Curtain Bangs

I’ve purchased other products from Luxy and been satisfied. The curtain bangs are absolutely awful. They look like a toupee. They sit high on the top of the head making one look like a cone head. And the hair looks super fake. My hair stylist was horrified. She could not make the curtain bangs wearable. What a waste of money!

1
Date of experience: Nov 04, 2024
Charly Cooper
long time luxy lover<3

I've been using Luxy hair extensions for nearly 5 years! They are extremely high quality. I get SO many compliments on them and they last a long time if you take proper care of them!! Thank you Luxy!:)

5
Date of experience: Oct 25, 2024
Carina Rogers
Easy to order

Easy to order. Color of extensions could not have been a better match!!!! (I use a temp opal dye on my blonde/graying hair and the extension color of rooted ash blonde was absolutely perfect).Shipping was fast. My second purchase from Luxy Hair- very satisfied

5
Date of experience: Oct 19, 2024
Venus Reed
Easy, Helpful, and Perfect!

I was able to use the video chat to help colour match my hair and Lynn was the sweetest and super helpful in making choices! She sent me 3 samples and my perfect match was in there! It was real easy to order what I wanted after finding my shade and now I have some extra-ness to add to my wedding day hair. Thank you!

5
Date of experience: Oct 16, 2024
Alisha
Lynn

Lynn, has been a huge help answering all of my questions regarding my order. I wasn’t sure why I didn’t received my order and she looked into it and provided me with tracking updates. She has the best customer service skills!

5
Date of experience: Oct 07, 2024
EquiNais57
Really great customer service!

Kerry was amazing when I ran into an issue with processing a return. She was quick to reply and was a tremendous help!

5
Date of experience: Oct 03, 2024
RS34
3rd order and all look synthetic!!!

I have tried and tried and tried and tried and tried to love these, but they are horrible. The texture and shine of the hair is just unrealistic. I washed the hair and followed all instructions, and in all honesty I swear this is synthetic hair and not human hair. I cannot get the heat to straighten out the hair. I would not recommend these at all!

1
Date of experience: Oct 01, 2024
Myrna Morgan
Extensions look natural and very high…

Extensions look natural and very high quality! Customer service is wonderful and professional!

5
Date of experience: Oct 01, 2024

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Business Details

  • Luxy Hair is a customer-centric hair extensions eCommerce retailer founded in 2010. We’re one of the largest providers of quality hair extensions in the world.

  • email info@luxyhair.com
  • language https://www.luxyhair.com

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