lycamobile.it

2.9
2.9 Based on 201 reviews

Lycamobile è la SIM prepagata di grande qualità, low cost, con tariffe eccezionali per le chiamate internazionali, restando in contatto con i propri amici e le persone care in tutto il mondo, ovunque si trovino in Africa, America, Asia, Australia o Eur......

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Average Rating

2.9

/
5

201 Reviews

5 Star
45%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
50%

Filtered Reviews

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Review Time

Arnaut
I lost my mobile and SIM

I lost my mobile and requested the customer care team to help me out and they help me with compassion. Thanks for the service.

5
Date of experience: Apr 05, 2025
Ember F.
Go with Iliad instead

Go with Iliad instead. I requested an eSim, QR code did not work, the email they sent me was even flagged as not safe and the only document I got was a picture of their logo in the email. I email them over 5 times to get support on the eSim, called them just to find out that I could not request a new QR code so I just lost my money.

1
Date of experience: Apr 01, 2025
Brynhildr
what a useless and lier

what a useless and lier. Don t waste your money with them. they said to be actve in 24h after 3 days still nothing happening and no reply from them. Waiting for my refund as never got back to me, while have taken already the payment. Scammers

1
Date of experience: Mar 24, 2025
Jerry C.
Absolutely hopeless

Absolutely hopeless, they sold me an ESim that wouldn't process. It took over a week speaking to them. Then they gave up and told me to speak to customer services for a refund. Which I did, then when I asked for the refund they ignored me and wouldn't reply. Terrible serviceRe: Your response. I never got as far as getting the QR code

1
Date of experience: Mar 21, 2025
Clinton Howard
Number of texts and minutes of calls not clarified and slow answers from Customer service

In their offers they declare "Unlimited" texts and calls, but I sent more than 100 texts and my SIM has been blocked. I called Customer Service, and that didn t answer for 2 days, with no possibilities of calling anyone!

1
Date of experience: Mar 13, 2025
Elisha Cook
Bought an esim from LycaMobile Italy…

Bought an esim from LycaMobile Italy and didn't receive the QR code in the registered e-mail. The value of the plan was deducted.

1
Date of experience: Mar 09, 2025
Tazewell
Was perfectly OK.Oz helped me to…

Was perfectly OK.Oz helped me to resolve the problem with my lyca mobile sim with issue of "Emergency call only".

5
Date of experience: Feb 26, 2025
Beverly
DO NOT PURCHASE LYCAMOBILE IT

DO NOT PURCHASE LYCAMOBILE ITWORST TELECOM MOBILE THEY MAKE MISTAKES AND TAKE MONEY AND BLOCK YOU TO MOVE MY NUMBER TO OTHER CARRIERTHEY DO NOT RESPOND TO MY CONTINUES EMAILS AND NEVER ABLE TO GET THROUGH TO THEIR PHONE LINESABSOLUTE LADRI!!!!!!

1
Date of experience: Feb 26, 2025
Aaron A.
Bought an esim from LycaMobile Italy

Bought an esim from LycaMobile Italy, I have used lycamobile without issues in France and Portugal previously. spent a long time going through the registration process, got it done, the esim registers on the network but it's not working phone or Internet still after 24 hours, tried everything. I have to call support but of course there's only an option to call by phone not by other means like WhatsApp and since i don't have another local number it's useless. I'm not supposed to spend hours figuring this out, it should just work like most other operators.

1
Date of experience: Feb 18, 2025
FM4
Zero stars

Zero stars. This company is a scam. You pay for the Italy SIM ... and then ... it doesn't work! Their customer service phone number only picks up one out of 5 times and then, after running the phone tree gauntlet, connects you to a call center in the Philippines, where the agents have no idea how to fix anything (they are nice, though). Don't deal with this scam company. Or if you must, use your credit card, so you can dispute the charges ...

1
Date of experience: Feb 11, 2025

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Business Details

  • Lycamobile è la SIM prepagata di grande qualità, low cost, con tariffe eccezionali per le chiamate internazionali, restando in contatto con i propri amici e le persone care in tutto il mondo, ovunque si trovino in Africa, America, Asia, Australia o Eur...

  • language https://lycamobile.it

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