Review Time
Impossibile trasferire l'eSIM da un telefono all'altro, il che è un problema serio in caso di guasto del telefono.L'assistenza Lyca mi ha consigliato di acquistare una nuova eSIM e che sarei stato rimborsato immediatamente. 6 settimane dopo, Lyca si rifiuta di rimborsarmi.Non sarebbe stato un problema con una scheda SIM fisicaDall'assistenza LycaIn seguito alla tua segnalazione, ti informiamo che abbiamo già richiesto un rimborso con successo, ma è stato respinto perché il pacchetto è stato utilizzato.Cannot transfer eSIM from one phone to another, which is a major issue if your phone fails.I was told by Lyca support to purchase a new eSIM, and that I would be refunded immediately. 6 weeks later, Lyca are refusing to refund.It would not have been a problem with a physical SIM cardFrom Lyca supportFurther to your concern, please be informed that we have successfully requested a refund before but it was rejected because the bundle has been used.I phoned your support and explained what had happened and they said “We understand the problem, and the old SIM could no longer be used, so please purchase another SIM and we will refund you €5.99 for the SIM that does not work”.The whole episode of not being able to transfer an eSIM(which you can with other providers) and subsequent phone calls where I was promised a refund on 3 occasions has left me disappointed and frustrated with your service and lack of professionalism. It concerns me that if I have a physical problem with my phones that I will not be able to transfer to a replacement phone.
Today even after making sure I had no renewal active and asked them if will I get my money taken from them and even after changing my bank card they still took 5.99 euro from me!!!!!! Thief's give my money back I'm writing now to the bank too.
I registered my Sim and now can't activate it on my phone. I've tried contacting customer services 6 times. They either never chat to me or disconnect me after they told me it should work (it doesn't!) so frustrating,.would have never bought for my holiday had I known. I've purchased it because the Sim card I bought in Italy was bogus and had hardly any reception and now I've just paid even more money for something that doesn't even work. Italy is absolute garbage if you need to use your phone. Avoid Italian telecoms
Getting in touch with a support agent for the Italian side is like pulling teeth. 6hrs later, I spoke with one to get my Esim repartitioned because I deleted it before activating (my fault.) Well, they disconnected and did not send me a new QR code. The next agent told me I have to buy new service?? I just want a new QR code sent so I can set this service up for family traveling abroad. I have never seen worse customer service.
I purchased a travel SIM card during my holiday in Italy to use for just two weeks. Since then, the company has been charging me automatically through a recurring plan renewal, with no option to cancel online. The only way to stop it is by calling their customer service, which means waiting on hold for ages—and since I’m abroad, calling Italy is expensive. The only solution I’ve found is to cancel my bank card to prevent further charges. Such a frustrating waste of time and money. Avoid this company.
I ordered a package from LyaMobile with 200GB esim to use it on holiday, because my default data package ran out. I got an email but cannot register because of the identity validation. I tried it several times with passport or drivers license. After an hour trying and always receiving the same error i also tried to write an email, but got no response. This was 2 days ago and the money is lost!
I bought a prepaid eSim. After a long and difficult process of registration when they ask very many information included ID card photo, they gave me a phone number and told me to wait for 24 hours for activation. After 20 hours approximately, I received a message for activation, but ANOTHER NUMBER !! Of course, my eSIM did not functioned and I wrote to company an email for customet suport what is the problem. I wrote to them 3 emails until now, but I did not receive a email by one week. Thank you for your " quality" of services. Shame you !
AWFUL! Days after registration my sim still hasn’t been activated. CUSTOMER SERVICE DOESN’T EXIST! I tried to chat both italy and uk: nobody there. Phoned both in Italian and English: nobody. Email: no reply. At this point I’ve lost €10 and I can say that LYCAMOBILE ITALY IS A SCAM!After writing this message my sim has been surprisingly activated eventually.
Claim your business profile now and gain access to all features and respond to customer reviews.
Lycamobile è la SIM prepagata di grande qualità, low cost, con tariffe eccezionali per le chiamate internazionali, restando in contatto con i propri amici e le persone care in tutto il mondo, ovunque si trovino in Africa, America, Asia, Australia o Eur...
monday.com
skybroadband.co.uk
fixpart.ie
casebus.com
pdfrun.com
diviengine.com
globaltel.com
djidronestore.in
tomoboost.com
ultimatecustommousepads.com
