Review Time
Couldn't give any stars really. Pre-ordered a taxi for a certain time. The order was confirmed. But 10 minutes before the time I got a call from the co. and was told that they are not sure when they ll have a car for me. 60 minutes and 3 phone calls later we were told there was no car for me and my 7 friends. What was the point of pre-ordering the car???? No thanks to the lynk taxi we missed a very important part of someone's life. Could not trust them ever again. Please, avoid this company at all costs!!!!
Shocking Taxi firmWhere to begin….Late to pick you up. Then when they pick you up they state it’s cash only, precede to drive to a cash machine, at no point the meter is on show to know how much you’ll get charged. You then get to your destination and find out it’s double what you expected (more on that). Then you find out all along that you could pay via card but the driver would rather you not as he doesn’t get the money quick enough, despite this being the most convenient way for the customer to pay. Wasting unnecessary time when we just wanted to get back to our hotel. You then find out that a 6.3m journey has been needlessly extended by 10 miles resulting in the price of the taxi doubling. You call the company to complain and show evidence of the fact that the journey should have been 10 miles less but they insist on this not being the case due to Google Maps saying otherwise. Despite being common knowledge with other firms that the route to the Travelodge hotel in Knutsford M6 can be accessed via the local road and not just via the motorway. Taxi firm refused to acknowledge this and refused a refund for what should have cost half of what the journey should have been.Overall a shocking experience and I’d avoid and use another firm.
We Pre booked a taxi from Sutton to Macclesfield station. All agreed on the phone the day before and I stated that I needed to be on a specific train. They agreed they would pick me and my family up at 4.15 to give plenty of time to get the 4.45 train. At 4.10 I get a phone call to say they have no drivers to collect us! It was such short notice to cancel as we had no hope of arranging another taxi from another firm in such a short time frame. We missed our train and had to pay extra to transfer our tickets onto another train.Awful experience would not use this firm again, they obviously pick and choose who they want to pick up. Don’t bother with them if you actually have to be anywhere at a specific time!
I'm posting this review to share my experience with this taxi service. Many times I have booked a taxi the day before and they are either late or don't turn up and when I ring the taxi firm they tell me the driver has left because they couldn't find my house although they have been here 40+times in the last two years. This happened as recently as today(17th June 2022)
Absolutely disgusting, left us stranded at Capesthorne Hall last Saturday night. We called at 11pm, our booking was accepted, we were texted at 11.15pm to say driver on way 30 minute wait. About 20 minutes later text to say booking cancelled no reason! We called Lynx repeatedly no answer, at 1.15am we fortunately were able to grab an unwanted cab. All other taxi company's were fully booked until 4am, this not only reflected badly on Lynx but also Capesthorne Hall, it was a scary experience thinking we would just have to sleep on grass until cabs started running again. I would never use Lynx cabs as they are totally unreliable & do not answer phone when going gets tough.
Appalling service, booked taxi night before, for 8 the following morning, it arrived 35 minutes late saying that traffic was heavy (it's always heavy on a week days at this time!) When I booked the taxi I was told it was around 16 euros turned out to be 27!!
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South Mcr & Cheshire Areas:0161 480 5000 / 01625 43 43 43. Download our App for priority booking,pay cash/card,track your ride CLICK:https://t.co/9aUNBJuPf2
