Review Time
Booked a cab for my daughter arriving with Ryanair tonight at 11 PM. No cab waiting and no contact with company although they had sent a booking confirmation and reference number and asked for flight number.Avoid like the plague. Completely rotten service. If I could score with a negative I would.
Taxi was booked for late Monday evening, booked some time ago.Upon arrival at Manchester Airport my wife called letting LT know she was ready to be picked up. The advice on where the meet point was well wdministered. Very considerate driver and delivery successfully made.
I booked a taxi for the airport, managed to book the wrong address.Received confirmation taxi on its way and realised, contacted Lynx at 4.30am, im now running late. I explained to the chap my mistake, he cancelled my booking and had another taxi with me within five mins.The reason I didn't book the taxi in advance in the first place was due to the bad reviews I'd seen, my experience with lynx has always been good.Contacted the office again as the payment for the cancelled taxi went out of my account, staff were lovely and I received my refund.
I’ve left 1 star as 0 stars isn’t possible. Today once again, dreadful service. It was 25 mins late. My son will now get to work late because of these cowboys. The last time it was an hour. I didn’t bother calling today, no point they simply deny , laugh at you and hang up. The last time was enough. When I called to find out where the taxi was they lied, I called back, they hung up, called back they hung up, called back they hung up etc etc. Lost track as to how many times they hung up. Eventually spoke to me, told them my son would be disciplined at work, she laughed and again hung up. Called back spoke to a man, he lied, said he’d heard the call and the revolting woman hadn’t laughed or hung up. I believe he was either the owner or whoever is in charge. Drivers are nice, not their fault. I never use them anymore due to the last fiasco but there wasn’t another option today. Oh they advertise that they are in Macclesfield. Another lie, they’re not, they’re in Hazel Grove. Liars and worst service I’ve ever had from a taxi company anywhere in the world. The best at being the worst. They clearly don’t care either so writing this is probably a giant waste of time. 🤷♀️
The price you get on the app is not exact. It's approximate, so be prepared to pay more than you're quoted. Sometimes a lot more.Also, their drivers have an extremely annoying habit of turning up fifteen minutes early, banging on your door and asking you to hurry up. This has happened on multiple occasions and they need to learn not to send taxis early or late, but ON TIME!I am autistic and we don't like to be put under pressure, especially when we're trying to get ready and we don't want to leave anything behind. But Lynx don't take the customer's needs into consideration as long as the money keeps rolling in...The final straw came yesterday when I called them to make a complaint about the driver once again turning up extra early and driving at 50mph through 30 zones. I was afraid for my life during the journey as the driver was not driving the vehicle with the safety, due care and attention he should be. I was told that they don't accept complaints by phone and to email in, where I'm sure it would be safely deposited in the trash without being read.Consequently I've deleted the app and won't be using them again if they're not prepared to listen to their customers. Also, they need to tell their drivers to calm down, stop being so reckless and to arrive on time, instead of very early or very late.
Absolutely awful Taxi firm. Will happily leave you and your family utterly stranded having cancelled not just 1, not just 2, but 3 consecutive confirmed rides!! Oh and guess what, they'll also charge you for the jobs which THEY then cancel. Robbery. This firm is a bunch of crooked thieves. They will take your money and leave you stranded.
Pre booked 2 seven seater taxis for my relatives after we scattered my brothers ashes in the Dublin mountains. Ten minutes before they were due to collect us I was told no taxis were available for us .this was a Friday evening,no other taxis company could we book at that short notice for so many .basically just left us there,4 of our party were young children. Very unprofessional very unhelpful,unreliable.how could you trust any booking with them?avoid this taxi company and look elsewhere.
We pre-booked a Lynx taxi to take us to a restaurant in Alderley Edge from Handforth at 7.00 pm last night on the Lynx App.Their App told me that the driver was on his way and then that he had arrived. We went outside immediately and there was no taxi there. The App then told me we had been picked up - which obviously we hadn't !! The App tracked the taxi all the way to Manchester Airport, so it appears that the driver decided he wasn't going to pick us up and instead chose an airport run. I then rang Lynx and the only thing that the operator said was that he couldn't help because there were no free taxis for around an hour - this was the reason why I pre-booked.I am a regular Lynx user and this has never happened before. However, this sort of behaviour will make me stop using Lynx taxis in the future.Very annoying !!
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South Mcr & Cheshire Areas:0161 480 5000 / 01625 43 43 43. Download our App for priority booking,pay cash/card,track your ride CLICK:https://t.co/9aUNBJuPf2
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