Review Time
Ordered a taxi came late £5-20 on the meter at the pickup when I questioned the driver said its a Ramadan price surge 30%?
This was never mentioned when I originally booked
I will never use this outfit again very very bad service!
Quoted £22 to take my daughter to the airport so all good.My daughter had forgotten something so she came back after being 5 mins into a 20 trip. We gave her some extra money as we realised there may be a small charge for this inconvenience.Once we spoke to our daughter she told us he charged her an extra £20 for this which we thought we excessive.I do think the driver saw us give our daughter the extra £20 and decided he would charged her that….so £42 total it cost us 🤬Have emailed and rang Lynx to complain but they keep ignoring me.Dodgy lot, won’t use them again….avoid
This could be single handedly the worst customer service experience I have had. My mums 65th birthday, booked the taxi ONE MONTH in advance. Gets to the day of the expected journey and they say they’re “busier than usual” but a top priority. It got to the point they were so unarsed and unattentive to our grievances we ended up losing the table for her birthday and had to eat in. Please never use this awful service I pray they go into liquidation
Despite a very CLEAR inference of providing a Meet and Greet service for arrivals at Manchester Airport T2, for onwards travel to anywhere. My attempts to pre book and pay for such a service was thwarted by a very polite young lady on the phone ( not her fault ), saying ( after checking with her boss? ) they only provide this service for ACCOUNT customers. They must be in a very profitable situation if they can turn down business in this fashion? Had I however, bothered to check Trustpilot in the first instance, I would not even have called them, if these reviews are to go by. Very sad indeed. My time was genuinely wasted by this exercise, so the only consolation I can purposefully provide and resolve these instances, is to provide the info to trading standards and let them deal with it. I'm not angered. I'm just very disappointed that I have been misled and let down by an amatuer outfit.
Wouldn’t recommend Lynx Taxi Service at all. We booked a minibus a week in advance for a school team trip to a sports competition and received full confirmation with no issues. On the day, they called 10 minutes before pickup to say there was no minibus available and it would be late. Then it was delayed again due to a “payment issue with a previous customer.” We ended up leaving 30 minutes late, were dropped at the wrong gate, and the driver couldn’t even find us for pickup on the way back. Customer service was awful and the whole experience was completely unprofessional. Disgusting service – will never use again.
i have been using lynx for years but last night i used the app for the first time. the app quoted £18 but when i got there the clock said £21.90 and that was what he charged me even though i told him the app said £18. won't be using them again
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South Mcr & Cheshire Areas:0161 480 5000 / 01625 43 43 43. Download our App for priority booking,pay cash/card,track your ride CLICK:https://t.co/9aUNBJuPf2
