Review Time
Booked a Taxi today Sunday 20 March 2022 Knutsford to Mobberley, waited half an hour and decided to phone to ask when the taxi woul be arriving. Lynx then told me they had cancelled the taxi. I asked why and they said they had no cars in the area. If I had not phoned we would have still been sat their waiting. No text or call to advise me what they had done and the agent I spoke to was flippant and rude. Totally disgusting way to treat customers. I will be registering a complaint with licencing services.
Difficult to give 1 star and my pre booked 3am taxi did not turn up. Was given a courtesy call at 2.55am to let me they were cancelling which was so kind. What's the point in prebooked if it doesn't book a driver. And if I were to cancel the driver I'd be charged. hate taxi franchises like this one stay well clear
Joke of a taxi service, Mercedes Vito SG14RUJ driver Moynul charged us £2.50 for a ride that never turned up. Owner of Il Borgo Poynton gave us a lift home because Lynx literally gave us the run around after numerous phone calls but we gave up after 40 mins. Reckon that is theft in my book, wonder what taxi driver would say if we didn’t pay for a ride?
I would NEVER use this company again - I am disgusted by their service.My partner booked a taxi to the airport - not only wthe driver 45 minutes late but the proceeded to charge her £50 instead of the £30 which had been agreed on when booked.The driver, when he arrived, phoned and said he was outside the house - he wasn't - then he said he was outside the pub (a quarter of a mile away) - he wasn't. Then he said he didn't have the house number, despite me telling him at least a dozen times.Then he charged nearly double.Atrocious service - dishonest and unreliable. Nor do they respond to complaints.
We had a taxis booked for 20 miles away from our home. There was 7 of us who was visiting family. We booked this taxi well in advance. They were late. 2 hours later and a lot of phone calls they still didn’t come. We were stranded. We had nowhere to stay or go. We had children at home. At one point we told them they were lying to us and we wasn’t happy because within 2 hours they kept telling us they were on the way and never came. They called me as to tell me there on there way . Still didn’t come. There was no other taxi company to take us as these were the only one in the area. Thank god for Uber. We actually managed to get 2 Ubers for the trip. I honestly reccoment do not use this company
Absolutely awful service! Booked a taxi 2 weeks in advance for a round trip and 45 minute journey, apparently no problem. First taxi turned up 30 minutes late, no apology. Return taxi never showed up! We kept getting told it was dispatched & epiod show up in 5/10/15/20 minutes. We were completely stranded as all other taxi companies were full and I had left my 6 month old baby at home while I was supposed to enjoy just a couple of hours out. Instead we spent 2 hours being lied to that the taxi was on its way. So our 11:30pm taxi was still a no show at gone 01:30am. Such an awful experience that had me in tears at one point. I would not recommend this taxi service to anybody!
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