Review Time
I ordered 24 hours in advance for a taxi to the train station. Doesn’t take a genius to figure out I was getting on a train. 25 mins late, no apology. Missed my train: fuming! What is the point of having an app that allows pre booking at a certain time if they are just going to disregard it. Called and spoke to them they weren’t remotely bothered or apologetic. Don’t bother using this firm if you have anywhere to be.
Every time I request a taxi it goes tot he wrong address, despite them having the correct address and post code provided. It is not the drivers fault. It seems to be an error in the software they use.I've complained on each occasion but to date this has not been resolved.Taking my custom elsewhere
Booked a ride on app for an early morning short trip 24 hours prior and paid.I received confirmation it was received and booked. At time taxi was due an alert came up saying driver had rejected fare. I rang Lynx and they said would have someone there in 5 mins - 10 mins later and several messages telling me various drivers had rejected ride I checked and found an Uber nearby for considerably less. Cancelled Lynx and in 2 mins I was in taxi writing this.Will never use Lynx again app deleted. Have given you a lot of business over years but you’ve lost mine now.
This taxi firm is hideous. How they have a contract with the hospitals across Manchester when they treat poorly children and their carers with contempt is beyond me! They tell you what time they're coming to the house, then come 30mins + early and proceed to spam your phone and beep their horn whilst in my case, I'm getting an unwell child ready. When it's time to transport you home you wait forever and get a taxi that stinks of vape, a driver who is miserable as sin and little understanding of the English language. If you call them, they put you through to the accounts dept. I spoke to Ameera today and she was vile, zero customer service skills. My daughter could hear how she was speaking to me and was in disbelief. When the taxi finally arrived, the taxi driver Abdul was equally foul. Because I had my daughters with me for moral support for my son and it's the holidays he refused to let us in (there was more than enough capacity for them), and because I said this has never been an issue before he decided to cancel the ride. In what world does a taxi firm dealing with sick children have such irrational, rigid rules?? Ended up taking an Uber. I am hating taking my son to the hospital not for what he is going in for daily but having to deal with these awful people, they have no soul. I have enough stress at the moment with a poorly child without dealing with these horrible people.
Lynx Taxi - A Terrible DeclineI’ve been working with Lynx Taxi for almost 8 years, and I’ve never experienced the kind of issues that have come up since Derek joined as manager. The company used to be decent, but now they change the rules every day just to satisfy their egos. There’s no support or communication for drivers anymore, and we’re treated more like slaves than valued workers. Derek has made things worse, not better – instead of solving problems, he’s creating them. It’s a shame to see how bad this company has become. I can't recommend Lynx Taxi to anyone.
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South Mcr & Cheshire Areas:0161 480 5000 / 01625 43 43 43. Download our App for priority booking,pay cash/card,track your ride CLICK:https://t.co/9aUNBJuPf2
